Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 38

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

February 20, 2021

Dealership Rating
Employee Rating

Never have any problem getting my car in when we have an issue with it. Service Dept workers are always great to clearly explain to us what will need fixed, and the cost prior to starting any repairs on our More

by misskarla136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Feb 20, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon, Karla!

February 18, 2021

Dealership Rating
Employee Rating

Good Customer Service. Took care of the issue at hand, and then gave me the plan going forward on how the situation will be handled if it arises again. More

by MEK52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Scott and our service team and don't hesitate to let us know if we can be of further assistance.

February 17, 2021

Dealership Rating
Employee Rating

Scott handled everything perfectly.Mechanic spoke with me too. It was a fast service call and in and out!Thank you Scott for taking my call! More

by Mppmcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 15, 2021

Dealership Rating
Employee Rating

I was very pleased with the service that I received this time for my F150. The staff was very friendly and professional with the work being completed in a very reasonable time period. More

by V Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Feb 16, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to provide your F150 with the necessary service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

February 15, 2021

Dealership Rating
Employee Rating

I love this dealership everybody is so friendly easy to talk to and Scott Spath is one of the best very knowledgeable knows what he's doing More

by JSTOOGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and the team, and we look forward to working with you again.

February 12, 2021

Dealership Rating
Employee Rating

Everyone was very friendly especially Scott in the service department. I felt confident that the service performed was accurate and reasonably priced. Again, Scott was excellent. More

by Denise Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Ken Ganley Ford Norton responded

Hello Denise! Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Scott provided excellent service, and we hope to see you again!

February 11, 2021

Dealership Rating
Employee Rating

The customer service is always professional and knowledgeable. I always receive quality work and an on time completion. I’m always updated on the vehicles status without having to call first. More

by Brandonlarson1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department, Brandon! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 03, 2021

Dealership Rating
Employee Rating

Scott is great. He is also very knowledgeable. Your pricing for repairs are way overpriced. But what dealer isn't. Overall great experience. Thanks for the quick repairs. More

by motorbikeridr52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2021

Dealership Rating
Employee Rating

Thanks for the help today. I appreciate you getting me in for a quick oil change and tire rotation. I was back to work in under an hour. More

by osu23jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words based on your recent experience working Scott, and for taking the time to leave us this wonderful feedback!

January 29, 2021

Dealership Rating
Employee Rating

In and out in an hour which was what they told me to expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jan 31, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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