Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 38

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
447 Reviews
4.7

447 Reviews

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447 Reviews of Scott Spath

March 18, 2021

Dealership Rating
Employee Rating

Very good service and friendly staff in service department . And we recently bought a new 2017 Ford escape from the showroom floor with 490 miles on it very nice car More

by PAWGIRL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Jennifer Fincham, Carly Neubert

Mar 19, 2021

Ken Ganley Ford Norton responded

Thank you! We are delighted to hear that we provided such wonderful service and sales. Thank you for choosing Ganley Ford. We look forward to having you as one of our valued customers for many more years to come!

March 16, 2021

Dealership Rating
Employee Rating

Very Professional. Informative. I thought I was gonna have to wait , but they offered a ride home , I’m so grateful and Thanks for the great service More

by ashliehall2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Ken Ganley Ford Norton responded

Thank you, Ashlie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2021

Dealership Rating
Employee Rating

The gentleman was so nice and helpful in getting me in that day so my car could be serviced. He was genuine and helpful Individual More

by rosetodarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Ken Ganley Ford Norton responded

We appreciate your business, Rose, and our team looks forward to serving you again soon!

March 08, 2021

Dealership Rating
Employee Rating

No issues, everyone was pleasant to deal with and the service was quick. COVID making can be done better, but I know that's a tough item. More

by Jonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! Scott and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

Dealership Rating
Employee Rating

Terrible customer service, they don't return phone calls. Used there body shop after our 2020 Ford Explorer was in an accident on 01/06/21. It's still in the shop there. I was going to purchase a new F-250 i More

by pmcmillan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Zuppe, Kevin Kneebusch

Mar 23, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to update your review. We are thrilled to hear that we were able to turn your visit around and get Jennifer's Explorer repaired. Please let us know if we can be of any further assistance.

February 27, 2021

Dealership Rating
Employee Rating

Great service! Friendly and quick employees. This is not where I purchased my vehicle but I trust them and their work. I will definitely return in the future and I will recommend this dealership to family a More

by awormald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Feb 28, 2021

Ken Ganley Ford Norton responded

Hello, Our goal is to make sure everyone who walks through the door leaves happy, and it's great to hear our staff is always quick, friendly, and trustworthy. Thanks for choosing Ganley Ford! We look forward to helping with all your future needs.

February 24, 2021

Dealership Rating
Employee Rating

Have purchased 3 cars with this dealership, the service department is one of the main factors for going back to them. I feel very welcome and comfortable there. More

by Kckraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Feb 24, 2021

Ken Ganley Ford Norton responded

Thank you so much for this wonderful feedback. We appreciate your business and our team looks forward to serving you again soon!

February 20, 2021

Dealership Rating
Employee Rating

Never have any problem getting my car in when we have an issue with it. Service Dept workers are always great to clearly explain to us what will need fixed, and the cost prior to starting any repairs on our More

by misskarla136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Feb 20, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon, Karla!

February 18, 2021

Dealership Rating
Employee Rating

Good Customer Service. Took care of the issue at hand, and then gave me the plan going forward on how the situation will be handled if it arises again. More

by MEK52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Scott and our service team and don't hesitate to let us know if we can be of further assistance.

February 17, 2021

Dealership Rating
Employee Rating

Scott handled everything perfectly.Mechanic spoke with me too. It was a fast service call and in and out!Thank you Scott for taking my call! More

by Mppmcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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