Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 5

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
139 Reviews
4.9

139 Reviews

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139 Reviews of Scott Thompson

July 31, 2025

Dealership Rating
Employee Rating

Scott Thompson is the very best. He explains the issue in detail and in layman’s terms. He is accessible and quite knowledgeable. Mini is lucky to have him. I have dealt with oth More

by 2010 Mini Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

MINI of St Louis responded

Thank you for sharing such wonderful feedback about Scott! We couldn’t agree more, his knowledge, clear communication, and dedication makes him an incredible part of the MINI family! We look forward to taking care you and your MINI next visit. :)

July 28, 2025

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Fantastic customer service. Traveling through the state with Mini issues. They took me in right away and fixed my issues promptly. What a fantastic dealership !! More

by Jan Edwards
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Sep 12, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We’re so glad we could get you back on the road quickly and make your travels a little smoother. Safe journeys, and know you’re always welcome at MINI of St. Louis!

July 25, 2025

Dealership Rating
Employee Rating

Great service and awesome customer service! Nice decor as well if you want to wait More

by KT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 12, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled you had an awesome service visit! We look forward to seeing you and your MINI next visit! :)

July 23, 2025

Dealership Rating
Employee Rating

I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
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Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for a 5-star review! We love hearing that you feel supported by our team from sales to service. Building lasting relationships is what MINI is all about, cheers to many more miles together! :)

July 09, 2025

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Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)

June 30, 2025

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They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
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Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re so glad you felt valued and that our team cared for your MINI as if it were their own. That’s exactly the experience we aim to provide every visit!:)

June 21, 2025

Dealership Rating
Employee Rating

I recently had my brakes serviced at the Mini of St. Louis dealership. They always are kind, courteous, and informative about what work will need to be done. Also, they have a great workspace to be util More

by pittman.katheryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Sep 17, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad our team kept you well-informed during your brake service and that you enjoyed the workspace while waiting. We look forward to welcoming you back for future visits!

June 19, 2025

Dealership Rating
Employee Rating

Steve at check in was so nice and they gave us a loaner car. The techs sent me videos of my car and suggestions for making the car last longer. When we picked my mini up, Dustin sat with us and went over More

by lucyannstreiler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer , Steve Pheiffer and Dustin in sales

Sep 17, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad Steve, Dustin, and our technicians could make your visit smooth and informative. It’s our goal to keep your MINI running its best while making sure you feel confident behind the wheel. We look forward to seeing you next time! :)

June 18, 2025

Dealership Rating
Employee Rating

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality. More

by mrwillis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Aug 10, 2026

MINI of St Louis responded

Thank you for the review! We are pleased that your service visit was great. Thank you for choosing MINI of xx. Louis! :)

Jun 18, 2025

mrwillis89 responded

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality.

June 17, 2025

Dealership Rating
Employee Rating

MINI STL is the best ever! Always treated like you’re the only customer along with GREAT service makes for an excellent dealership. Highly recommend! More

by Barb&Mini-Me
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thanks for the love and for recommending us, we’re thrilled you always feel like our #1. Can’t wait to welcome you back for more great MINI moments! :)

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