Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 4

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Scott Thompson

August 21, 2025

Dealership Rating
Employee Rating

Very professional, friendly and pleasant. All the staff present always helpful. Work done in timely manner. Waiting area very comfortable and cosy. More

by Alex.Kiev.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer, Erica Wells , Brain technician

Sep 09, 2025

MINI of St Louis responded

Thank you for your kind words! We’re delighted to know you felt welcomed, well taken care of, and comfortable during your visit. We truly appreciate your support and look forward to seeing you again!

August 21, 2025

Dealership Rating
Employee Rating

You buy a car because you love it and/or you get an outstanding deal. You keep it because of the service department. This is my second Mini and was purchased because I knew from first-hand experience t More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 09, 2025

MINI of St Louis responded

Thank you for sharing such heartfelt feedback! Hearing that our service team has earned your trust over decades of car ownership means the world to us. We’re grateful for your continued loyalty and can’t wait to keep you enjoying every mile in your MINI!:)

August 20, 2025

Dealership Rating
Employee Rating

The professional and knowledgeable staff of St Louis Mini, makes for an easy and quick service visit . More

by rtincher58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for your amazing review! We are thrilled that we provided an easy and quick service visit for you! :)

August 13, 2025

Dealership Rating
Employee Rating

Mini of St. Louis provides the best service! They are very professional and prompt. They answered all of my questions and are great to work with. I highly recomm More

by christydblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are glad that we provided the best service for you and your MINI during your visit! :)

August 11, 2025

Dealership Rating
Employee Rating

Very professional, courteous friendly and helpful. Work completed in a timely manner. Staff was excellent More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer

Sep 10, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re happy to hear our team delivered timely service with professionalism and friendliness. We truly appreciate your support and look forward to helping you again!

August 09, 2025

Dealership Rating
Employee Rating

All members of your staff are truly amazing. Everyone there goes out of their way to be helpful. We hope to continue to do business with this dealership in the future. More

by clgreenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer, Erica Wells , Bill Harada

Sep 11, 2025

MINI of St Louis responded

Thank you for your thoughtful words! We’re so glad our team’s dedication and care made such a positive impression. We value your support and look forward to continuing to serve you in the future!

August 02, 2025

Dealership Rating
Employee Rating

Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

July 31, 2025

Dealership Rating
Employee Rating

Scott Thompson is the very best. He explains the issue in detail and in layman’s terms. He is accessible and quite knowledgeable. Mini is lucky to have him. I have dealt with oth More

by 2010 Mini Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

MINI of St Louis responded

Thank you for sharing such wonderful feedback about Scott! We couldn’t agree more, his knowledge, clear communication, and dedication makes him an incredible part of the MINI family! We look forward to taking care you and your MINI next visit. :)

July 28, 2025

Dealership Rating
Employee Rating

Fantastic customer service. Traveling through the state with Mini issues. They took me in right away and fixed my issues promptly. What a fantastic dealership !! More

by Jan Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Sep 12, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We’re so glad we could get you back on the road quickly and make your travels a little smoother. Safe journeys, and know you’re always welcome at MINI of St. Louis!

July 25, 2025

Dealership Rating
Employee Rating

Great service and awesome customer service! Nice decor as well if you want to wait More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 12, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled you had an awesome service visit! We look forward to seeing you and your MINI next visit! :)

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