Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 7

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Scott Thompson

April 04, 2025

Dealership Rating
Employee Rating

I always take my mini to this dealership and they never disappoint me. They give me great feedback on my mini and I can depend on the fact that I can just relax as I drive off. More

by jonkcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Sep 29, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad to hear our team always provides a stress-free visit. We truly appreciate your feedback and look forward to assisting you again!

April 04, 2025

Dealership Rating
Employee Rating

The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h More

by Mike.crader56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad Steve, Spencer, and Carrie made your visit smooth from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

March 21, 2025

Dealership Rating
Employee Rating

Service was great. Erica even found a couple of extra things that the car needed serviced. More

by d14harris1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that your service visit was great, and that Erica was able to spot a few more things that needed repaired. Thank you for choosing MINI of St. Louis! :)

March 19, 2025

Dealership Rating
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Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

by Jkberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We're so glad you enjoyed the transparency of our inspection video and that our team earned your trust. We can’t wait to help you find your next MINI! :)

March 13, 2025

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Employee Rating

I was able to receive the service that was scheduled on time / friendly, competent staff - thoroughly explained what was needed and excellent accommodations as I waited for my car. Every employee was frie More

by Vidakis
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero

Oct 15, 2025

MINI of St Louis responded

Thank you for your wonderful feedback! We’re delighted to hear our team provided timely, friendly, and accommodating service. It’s great to know you felt valued and well taken care of, that’s exactly what we strive for at MINI of St. Louis. We truly appreciate your trust and look forward to welcoming you back!

March 13, 2025

Dealership Rating
Employee Rating

Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More

by hamby5783
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

MINI of St Louis responded

Thank you so much for your kind words! We're thrilled to hear you enjoy visiting our dealership and appreciate our team, showroom, and amenities. We always want our guests to feel comfortable and welcomed from start to finish. We look forward to seeing you again soon at MINI of St. Louis!

March 13, 2025

Dealership Rating
Employee Rating

Over the years, I have owned 30 some new cars. Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They a More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Oct 15, 2025

MINI of St Louis responded

Thank you for your continued loyalty and kind words. We’re so proud to hear that our service team, especially Scott and Steve, has made such a lasting impression over the years. Your trust and support mean the world to us, we look forward to keeping you and your MINI motoring for many more miles ahead!

March 12, 2025

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Scott’s crew always comes through for me with exceptional service. I appreciate their help. More

by Mini Lover Cate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review. We are very pleased that we can always provide exceptional service during your visits. Thank you for choosing MINI of St. Louis! :)

March 08, 2025

Dealership Rating
Employee Rating

The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state More

by turdweasel2014
Purchase Time
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy to hear that you enjoyed your purchase and that our service team provided you with professional and respectful care. We appreciate your patience with the paperwork process and are glad everything was resolved!

March 08, 2025

Dealership Rating
Employee Rating

Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. More

by Michaelbbude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was excellent from start to finish. We truly appreciate your feedback and look forward to seeing you again!

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