Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 9

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
139 Reviews
4.9

139 Reviews

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139 Reviews of Scott Thompson

February 19, 2025

Dealership Rating
Employee Rating

They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you always feel like you are in good hands. We strive to always provide an amazing experience for everyone. Thank you for choosing MINI of St. Louis! :)

February 07, 2025

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Employee Rating

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

February 05, 2025

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The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust More

by Sswin85027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear our team kept you informed and made the experience smooth from start to finish. We truly appreciate your trust in MINI of St. Louis! :)

February 04, 2025

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Employee Rating

I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir More

by fugue-crews4w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

MINI of St Louis responded

Thank you for sharing such incredible feedback! We’re honored to have been able to help get you back on the road quickly and safely. Our team takes pride in providing exceptional service, and hearing this from a seasoned traveler like you means the world to us. Safe travels, and thanks for choosing MINI of St. Louis!

January 23, 2025

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Great service. Staff is very friendly and professional. They’ve been servicer of my car for over ten years. More

by TBW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Oct 27, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we have always provided a great experience for you during your visits. Thank you for continuing to choose MINI of St. Louis! :)

January 17, 2025

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Employee Rating

Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

by Hayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We appreciate your trust and loyalty with us. We look forward to welcoming you back for your next visit! :)

January 15, 2025

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Employee Rating

My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you always have a great experience during your service visits. Many thanks for the recommendation! :) We look forward to welcome you back next visit!

January 14, 2025

Dealership Rating
Employee Rating

We’ve been using MINI of St Louis since 2009! They are top notch! Many times we’ve needed a loaner car, which is so helpful. Bill H. in sales has been great to deal with, along with Carrie B. In More

by MOJO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer , Bill Harada

Oct 28, 2025

MINI of St Louis responded

Thank you so much for your continued loyalty since 2009! We’re thrilled to hear that Bill and Carrie have consistently provided you with exceptional care and service. We truly appreciate your trust in MINI of St. Louis and look forward to many more years of motoring together!

January 04, 2025

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Employee Rating

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer , Andrew Gray

Oct 28, 2025

MINI of St Louis responded

Thank you so much for being part of the MINI St. Louis family for the past five years! We truly appreciate your loyalty and kind words, it means the world to our team. We’re so glad you feel at home here, and we look forward to many more years of keeping you and your MINI motoring happily!

December 23, 2024

Dealership Rating
Employee Rating

Great service. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. More

by emgoldenhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica was a great service agent as well.

Jan 27, 2025

MINI of St Louis responded

Thank you for the 5-star review regarding your recent Service visit. We appreciate it very much and we hope you enjoy your 2024 MINI S convertible for many, many years to come!

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