Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 9

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Scott Thompson

January 17, 2025

Dealership Rating
Employee Rating

Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

by Hayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We appreciate your trust and loyalty with us. We look forward to welcoming you back for your next visit! :)

January 15, 2025

Dealership Rating
Employee Rating

My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you always have a great experience during your service visits. Many thanks for the recommendation! :) We look forward to welcome you back next visit!

January 14, 2025

Dealership Rating
Employee Rating

We’ve been using MINI of St Louis since 2009! They are top notch! Many times we’ve needed a loaner car, which is so helpful. Bill H. in sales has been great to deal with, along with Carrie B. In More

by MOJO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer , Bill Harada

Oct 28, 2025

MINI of St Louis responded

Thank you so much for your continued loyalty since 2009! We’re thrilled to hear that Bill and Carrie have consistently provided you with exceptional care and service. We truly appreciate your trust in MINI of St. Louis and look forward to many more years of motoring together!

January 04, 2025

Dealership Rating
Employee Rating

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer , Andrew Gray

Oct 28, 2025

MINI of St Louis responded

Thank you so much for being part of the MINI St. Louis family for the past five years! We truly appreciate your loyalty and kind words, it means the world to our team. We’re so glad you feel at home here, and we look forward to many more years of keeping you and your MINI motoring happily!

December 23, 2024

Dealership Rating
Employee Rating

Great service. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. More

by emgoldenhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica was a great service agent as well.

Jan 27, 2025

MINI of St Louis responded

Thank you for the 5-star review regarding your recent Service visit. We appreciate it very much and we hope you enjoy your 2024 MINI S convertible for many, many years to come!

December 22, 2024

Dealership Rating
Employee Rating

First time at dealership. Very professional and very good service. Everyone was so friendly I would definitely be back would recommend them to anyone who has a mini Cooper lov More

by Styleyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Jan 27, 2025

MINI of St Louis responded

Thank you so much for those kind words and recommendation. It means the world to us:)

December 10, 2024

Dealership Rating
Employee Rating

Easy experience to have recall accomplished in least possible inconvenience staff very professional and fully ready to assist me. More

by jack_tolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown

Dec 10, 2024

MINI of St Louis responded

Thank you for the great review, Jack!

December 09, 2024

Dealership Rating
Employee Rating

I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. More

by Rasmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown , Andrew Gray

Dec 10, 2024

MINI of St Louis responded

Thank you for the great review and recommendation regarding your recent service appointment! We appreciate you very much:)

December 08, 2024

Dealership Rating
Employee Rating

This dealership is tops in ever way! The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso More

by MiniPat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

MINI of St Louis responded

Thank you, MiniPat, for the raving review including almost everyone in the building!! You're the best:)

December 06, 2024

Dealership Rating
Employee Rating

Great service, clear communication, offered specials and prompt. The loaner is a great feature. Thank you More

by arygmyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown

Dec 10, 2024

MINI of St Louis responded

Thank you for the 5-star review regarding your recent service appointment! Yes, the loaners are a great way to show our customers some love while we are taking care of their MINI:)

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