Scott Tophoney | Page 31

The employees were very friendly and helpful. Scott Tophoney took as much time as was required to make sure we got the right vehicle. He was very knowledgeable about the cars and genuinely liked his jo Tophoney took as much time as was required to make sure we got the right vehicle. He was very knowledgeable about the cars and genuinely liked his job which showed. We were pleased that the financial payment of the sale was a "no hassle" situation as my husband and I had all ready made a decision as to what was best for us payment wise. I feel that I will get good service there and won't hesitate to recommend the dealership to others. More

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Scott, John, Mark and Mike were all a pleasure to do business with. I actually stopped into this dealership to look for a used vehicle and ended up purchasing a used and new vehicle. There was no pressu business with. I actually stopped into this dealership to look for a used vehicle and ended up purchasing a used and new vehicle. There was no pressure from anyone and I felt very comfortable during my time there. They answered all my questions and went above and beyond my expectations from a dealership. I would highly recommend purchasing a vehicle at this location. More

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I went to Kelly Nissan with hesitation because I didn't think I would get approved for the financing of a 2012 Nissan Versa SV Sedan I was looking at. I am a working college student with not a lot o didn't think I would get approved for the financing of a 2012 Nissan Versa SV Sedan I was looking at. I am a working college student with not a lot of income. I work part time, and my credit was good, but it was limited and I had another loan on my credit and not much money down. I thought I would need a co-signer, which I did not want one. I wanted a car that was truly bought on my own. Scott Tophoney, my salesman, and Bill Pallo, the finance manager, truly dedicated their time to get me approved for a loan. I didn't think I was going to get approved, but Scott reassured me that I had a good chance. When Scott told me I was approved through a local bank branch, I was so happy. I did not think that would happen on my own nor did I think I would even be approved. I couldn't stop smiling. After I got approved through the local bank branch, Bill Pallo worked even harder to get my APR lower and he was able to accomplish that. Overall, I got a 5.19% interest rate which I still cannot believe it. Scott and Bill were very professional about telling me the different plans Nissan offers and I gladly took the advice of Scott and got the best warranty. This was my first time buying a car by myself and I do not regret any decision I made during the process. Overall, Scott and Bill were very professional and very nice to me. No one haggled me. There was no pressure. There was no push and no rush. I was very nervous to begin with, but Scott taking me through the process calmed me down. Kelly Nissan has two very good employees and by looking at the rest of the reviews, they seem to have the best employees in the area. I went there very hesitant and walked away with the best deal I could ever imagine. I never pictured myself driving a Nissan, but with my experience with Kelly Nissan, they made me a life time buyer of Nissan and a life time buyer from Kelly Nissan. I am so happy with the process and my new car. Thank- You Scott and Bill and the rest of Kelly Nissan. I love my 2012 Nissan Versa SV Sedan. My family and friends love the car. I would recommend Kelly Nissan to my friends and family and to everyone else. More

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Scott was a great help in purchasing my Nissan. He was friendly, honest and got me what I wanted. It was 5 stars all around. I would recommend to anyone looking for a new or used car. Great job! friendly, honest and got me what I wanted. It was 5 stars all around. I would recommend to anyone looking for a new or used car. Great job! More

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Scott made the experience so easy, no haggling and I felt I got the very best deal for a great car. What made the experience superior was the excellent rate Bill worked to get for our car loan. I have purc I got the very best deal for a great car. What made the experience superior was the excellent rate Bill worked to get for our car loan. I have purchased 4 vehicles from this dealership and, each time, the experience gets better. More

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This is the third vehicle we have purchased from Scott at Kelly Nissan. Before going to Kelly, we had purchased two from Star and one from Brown Daub Wind Gap and had terrible experiences. Save yourself the Kelly Nissan. Before going to Kelly, we had purchased two from Star and one from Brown Daub Wind Gap and had terrible experiences. Save yourself the headache! Go see Scott Tophoney at Kelly Nissan. We had nothing but problems with the vehicles before we found him and the dealerships didn't stand behind their product. Scott was our salesman all three times at Kelly and we are couldn't be happier. He got us the exact vehicle we wanted each time. Scott was always available and always worked around our schedule. We purchased a Rogue, Murano and GMC Sierra. We were never rushed. He encouraged us to drive multiple vehicles and always had several cars/trucks ready for us to look at based on the criteria we gave him. The experiences were always fun. Our most important desire was finding a dealership we could trust, a product we could rely on, and a salesman that went out of his way to find exactly what we wanted and lobby for the price we needed. It is easy to be swayed by dirt cheap advertised prices that other dealerships put out there. The ones we fell for did not screen their vehicles as Kelly always does. One dealership missed a simple problem, refused to check it again and when the leak caused major damage, they refused to honor the warranty that expired due to their negligence. No dealership ever treated us with the respect as scott and Kelly have: they didn't pressure us or try to fool us with incomplete estimates; they didn't waste our time; they listened to our needs, concerns, and EXCEEDED our expectations on the price!!! They didn't just sell us cars, they went out of their way to build a relationship and do right by us. Service is always a big concern - especially for us. We were gun shy after our bad experiences with previous dealerships. Scott personally walked me over to the service department our first oil change and made sure the guarantees made during our first purchase were met, and in typical Kelly fashion, exceeded! He personally replaced a key fob battery while the service guys did my paperwork. The service department is fantastic! Scott will do everything to make sure that this major purchase is what you need, asked for, and is purchased an impressive price; it is backed by management and a service department that puts the others to shame. We will only buy from Scott Tophoney at Kelly Nissan off route 33. We have peace of mind when we leave and are treated like VIPs while there. More

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Scott is awesome! Upon arrival he introduced himself and allowed us to have space and explore the lot without being pushy. He was is very knowledgeable and personable. I am so happy with the vehicle I chose allowed us to have space and explore the lot without being pushy. He was is very knowledgeable and personable. I am so happy with the vehicle I chose. My fiance was pressed for time and he did his best to speed up the process of buying the car. I would definitely recommend this dealership and I highly recommend Scott...he does not disappoint and you can trust him! More

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It was a great experience , Scott was very helpful. He got the vehicle that best suited my needs and ill recommend Kelly Nissan to anyone. got the vehicle that best suited my needs and ill recommend Kelly Nissan to anyone. More

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We were very pleased with our experience at Kelly Nissan. Scott was very helpful in our search for a used car for my 18 year old daughter's first car.I would recommend Scott to all my friends! Scott was very helpful in our search for a used car for my 18 year old daughter's first car.I would recommend Scott to all my friends! More

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I came to the dealership after passing by and seeing a car I was interested in. It was a little above my price range but Scott worked with me and ended up with an offer I couldn't refuse. Bill got me a car I was interested in. It was a little above my price range but Scott worked with me and ended up with an offer I couldn't refuse. Bill got me a better interest rate than I thought I could get. Both made the process of buying a car easy and stress free. I would highly recommend Scott and Bill to my friends for future purchases. More

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