Scott Williford | Page 7

Service trip Bob was nice, helpful and friendly. This was the first time I used the free lifetime oil change for my new Chrysler Pacifica. I didn’t have an appoint Bob was nice, helpful and friendly. This was the first time I used the free lifetime oil change for my new Chrysler Pacifica. I didn’t have an appointment but Bob was able to work me in. Thanks Bob! More

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Lithia Never Fails to Deliver! I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had tho I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had those cars serviced at Lithia and, on the rare occasion when I needed repairs, Lithia handled that, too. They have demonstrated a continuous standard of excellence from the beginning. Superb customer service, competitive pricing and excellent communication has been their hallmark. But, above all else, I've learned that I can ALWAYS depend on Lithia to take care of me and my family. That's what matters most to me. More

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Excellent and Professional Excellent experience from first contact to purchase. Purchased many vehicles over the years, Very impressed with Brian and Scott's professional attent Excellent experience from first contact to purchase. Purchased many vehicles over the years, Very impressed with Brian and Scott's professional attention to detail, searching for the best vehicle to fit my needs instead of upsetting to other models. More

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Where the general manager is also your customer service rep Had some issues with a vehicle. Scott Williford, the general manager, assisted me personally, promptly, and professionally to resolve those issues, a Had some issues with a vehicle. Scott Williford, the general manager, assisted me personally, promptly, and professionally to resolve those issues, and I left satisfied. More

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AMAZING THE SERVICE AT THIS DEALERSHIP IS QUICK AND EASY. THEY ALWAYS MAKE YOU FEEL IMPORTANT I WONDER IF THEY EVER GET TIRED OF ROLLING OUT THE RED CARPET THE SERVICE AT THIS DEALERSHIP IS QUICK AND EASY. THEY ALWAYS MAKE YOU FEEL IMPORTANT I WONDER IF THEY EVER GET TIRED OF ROLLING OUT THE RED CARPETR FOR THERE CUSTOMERS. More

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The maintenance crew are very professional and helpful. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. More

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Great customer service. Our experience with Reno Lithia Jeep was great, from Steve Harris our salesman to everyone we encountered. Helpful and friendly, they made buying a ne Our experience with Reno Lithia Jeep was great, from Steve Harris our salesman to everyone we encountered. Helpful and friendly, they made buying a new vehicle enjoyable and fun. More

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Got a Car, but Not at the Right Price My fiance and I were looking for a car, simply browsing. The employees at this dealership were so frustratingly persistent, offering so many different My fiance and I were looking for a car, simply browsing. The employees at this dealership were so frustratingly persistent, offering so many different things in order for us to buy a vehicle after we told them no multiple times. The woman that was our salesperson looked so sad, like she was trying to get us to feel guilty and buy a car. Relentless begging to make a sale, it must've been a slow weekend. We did end up purchasing a vehicle, only to find out that they lied about the details of the vehicle and loan, which effects our credit scores. The vehicle we purchased was also more expensive than we were told, which was not explained to us during our visit. I wanted to take the car back immediately, but my fiancé convinced me not to. Never returning!! Do not let them hassle you like they did to us! More

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Awesome customer service! Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile W Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile Wrangler from Derric Williford. He and Scott Williford made sure my sale and recent service were top notch. This is the second vehicle I’ve purchased from them and I will keep coming back!! More

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Excellent as usual Derric is most knowledgeable & friendly- not our first time working with him- helpful always. Makes you comfortable & works to make the visit ( purch Derric is most knowledgeable & friendly- not our first time working with him- helpful always. Makes you comfortable & works to make the visit ( purchase) as speedy as possible. More

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