Scotte Spencer | Page 2

I walked into the dealership to look around and see if I liked anything. I had already been to 3 dealerships and was less than impressed with the customer service, which was surprising. As soon as I walked liked anything. I had already been to 3 dealerships and was less than impressed with the customer service, which was surprising. As soon as I walked in I was greeted by this young man who was not only genuinely friendly he was also very knowledgeable about the inventory. He asked me a lot of questions as to what I was expecting from purchasing a new vehicle. I had never expected that before. No hard sell, no pressure just genuine concern and I knew I was leaving with a new car based on this young man’s superior knowledge and experience. I am the proud new owner of a brand new MX5 Miata. He has already called to check in on me to make sure I was satisfied with my new car. At 55 years of age I can honestly say this should be the benchmark for anyone in the customer service industry. Thank you Adrian McClain! You’ve just gained a lifetime customer. Highly recommend this dealership. Clearly they have the highest caliber of employees. More

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Amazing customer service! I had really good experience with the whole Mazda team! Thank you all! I had really good experience with the whole Mazda team! Thank you all! More

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First class all the way around. Great experience throughout the entire purchasing process. No surprises. Highly recommend. Thank you. JC Stewart Great experience throughout the entire purchasing process. No surprises. Highly recommend. Thank you. JC Stewart More

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I recently had the pleasure of working with Mazen during my car buying experience, and I can confidently say that he exceeded all of my expectations. From the moment I walked onto the lot, he greeted me wit my car buying experience, and I can confidently say that he exceeded all of my expectations. From the moment I walked onto the lot, he greeted me with a warm smile and made me feel right at home. Throughout the entire process, he was extremely knowledgeable, professional, and attentive to my needs. He took the time to understand what I was looking for in a car, and he was able to help me find the perfect vehicle for my lifestyle and budget. What impressed me the most about Mazen was his honesty and transparency. He never tried to push me towards a more expensive car or add on unnecessary features. Instead, he listened to my concerns and helped me make an informed decision that I felt confident about. Overall, my experience with Suburban Mazda of Farmington Hills was exceptional, and I would highly recommend them to anyone in the market for a new or used car. Mazen's passion for helping his customers and dedication to providing top-notch service truly sets him apart from other salesmen. I am grateful for his help and look forward to working with him again in the future. More

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