Sean Cho | Page 12

I had my 90000 service done today. The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s s The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s service manual these services do not need to be done until 120,000 miles minimum. That’s why I hate taking my auto to a dealer. They are always trying to sell you what you need.Unfortunately I have an extended warranty so I need to make sure I keep the services up to date.The reason why I did not give this rating a one star is the new service rep I felt with when I picked up my car heard my complaint and adjusted the bill. More

Report | Print

I went to Herb Chambers of Boston on Brighton Ave for the first time today for service and was extremely impressed. first time today for service and was extremely impressed. More

Report | Print

Good not have been more cooperative, friendly, and professional. He is an excellent Representative for the service department. professional. He is an excellent Representative for the service department. More

Report | Print

Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. the maximum value of the car. It is well taken here. Service folks are friendly & great. More

Report | Print

I'm an Uber Driver & needed an Oil Change & a tire repair. Everything went as planned. After leaving the dealership I picked up a passenger and opened the hatch to place a suitcase and saw that the me repair. Everything went as planned. After leaving the dealership I picked up a passenger and opened the hatch to place a suitcase and saw that the mechanic had not returned the Jack & other parts to the storage area with the spare tire under the cargo matt. I returned to Herb Chambers to point out the error and had to wait 45 minutes (lo$t time) The clerk inspected it himself and I did'nt want to look over his shoulder and left. I then went to pick up a passenger opened the hatch and another part was not with the spare tire. I may return to Toyota of Watertown for my next Service More

Report | Print

They’have been very trustworthy over the years. They keep me aware of anything that may develop They keep me aware of anything that may develop More

Report | Print

I brought my first car here on 2005. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. More

Report | Print

As usual Sean was great. Come to this Dealership for about 30 Years. Thank you Come to this Dealership for about 30 Years. Thank you More

Report | Print

Service is good and reliable as well as dependable and accurate and caring and trustworthy. accurate and caring and trustworthy. More

Report | Print

Always very polite, helpful and courteous. Have answers for questions you might have. Thank you. Have answers for questions you might have. Thank you. More

Report | Print