Sean Cho
Sean Cho at Herb Chambers Toyota of Boston

Sean Cho | Page 13

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.1
277 Reviews
4.1

277 Reviews

Write a Review

277 Reviews of Sean Cho

May 04, 2022

Dealership Rating
Employee Rating

The service was excellent and the timing was exactly what I was told. I will certainly return for more service work. More

by b.satvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Toyota of Boston! We look forward to serving you again in the future!

April 07, 2022

Dealership Rating
Employee Rating

It was a pleasure to have our car so well taken care of in every way. Courteous and efficient. Thank you very much. More

by yasuko dower
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Apr 08, 2022

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience, Yasuko! We love seeing your 5-stars! -Herb Chambers Toyota of Boston

April 06, 2022

Dealership Rating
Employee Rating

Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Francois, Tereza Guzman , Daniel Camara, Steve Shlosman

Apr 06, 2022

Herb Chambers Toyota of Boston responded

John, reading this review is truly disappointing. I am so sorry we wasted your time by missing this specific service request. We are addressing what occurred with our team. I would love to discuss this with you, so we can find the best way to move forward. Please reach out at your convenience. Thanks, Howie Reske - General Manager - hreske@herbchambers.com

April 02, 2022

Dealership Rating
Employee Rating

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Tereza Guzman , Daniel Camara, Steve Shlosman

Apr 04, 2022

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that our team earned your positive feedback! see you next time! -Herb Chambers Toyota of Boston

March 26, 2022

Dealership Rating
Employee Rating

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for More

by Kmkling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Tereza Guzman , Daniel Camara, Allen Chery, Sarah LaRiviere

Mar 28, 2022

Herb Chambers Toyota of Boston responded

Thank you for your confidence in the Herb Chambers Toyota of Boston team! We appreciate your continued support and look forward to your next visit!

February 18, 2022

Dealership Rating
Employee Rating

I am usually cynical about bringing my car to a dealer for service because they have a reputation of being expensive etc. But Herb Chambers Toyota Brighton has always been good to me, I've been taking my More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Shlosman

Feb 22, 2022

Herb Chambers Toyota of Boston responded

We're happy we could surprise you and earn your business all these years, Brenda! Thank you for being a loyal Herb Chambers Toyota of Boston customer!

January 13, 2022

Dealership Rating
Employee Rating

I was happy with the service I received from the time I dropped my vehicle off. There was a small problem that I had besides the oil change and asked the mechanic to look into for me and he did in a very More

by dolorespscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara

Jan 13, 2022

Herb Chambers Toyota of Boston responded

Thank you for the great review! We're so glad our team was helpful to you during your visit and we hope to see you again next time here at Herb Chambers Toyota of Boston!

January 07, 2022

Dealership Rating
Employee Rating

Pleasant service as always, work done in time and at agreed price even on short notice More

by Peter W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tereza Guzman , Daniel Camara

Jan 10, 2022

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer, Peter! We appreciate your support and look forward to your next visit!

January 04, 2022

Dealership Rating
Employee Rating

Intelligent, always helpful, cooperative, cooperative, excel in teamwork, efficient, friendly, staff treats people with respect and people treat staff with respect More

by davidacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Herb Chambers Toyota of Boston responded

Thank you for the awesome feedback! Our team looks forward to serving you again in the future! - Herb Chambers Toyota of Boston

December 24, 2021

Dealership Rating
Employee Rating

Had an appointment for a routine service and left 3 hours later? Why make an appointment for 8:30 AM If they’re not going to work on your car right away or at least half an hour later, then when they More

by Mikejoshua184
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 28, 2021

Herb Chambers Toyota of Boston responded

Thank you for your review of Herb Chambers Toyota of Boston. At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

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