Sean Cho | Page 20

Herb Chambers Toyota makes everything convenient for me. from a reminder email and follow up to an automated call-back if there’s not a staff member available when I call. Everyone is kind, pleasant, thorou from a reminder email and follow up to an automated call-back if there’s not a staff member available when I call. Everyone is kind, pleasant, thorough and extremely professional. It’s a delight to work with them! More

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Order and install new tire; plus first free service. I had a good experience with my sales person back in February 2019. The new tire had to be ordered, but it arrived on time, and I got an early call th I had a good experience with my sales person back in February 2019. The new tire had to be ordered, but it arrived on time, and I got an early call that the car was ready. More

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Excellent Herb Chambers Toyota has been servicing my 2000 Camry for the past 19 years and I was satisfied in the beginning and I'm satisfied now. Herb Chambers Toyota has been servicing my 2000 Camry for the past 19 years and I was satisfied in the beginning and I'm satisfied now. More

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Service Lats time it took 2 hours but this time took only about 30-40 min this time. Hopefully it will go same way next time. Lats time it took 2 hours but this time took only about 30-40 min this time. Hopefully it will go same way next time. More

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Sean helped me right away even without an appointment and very clearly explained the issue with my tire and offered solutions. He also gave advice on some other items very clearly explained the issue with my tire and offered solutions. He also gave advice on some other items More

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Service I've been getting my car serviced here since I brought it and never had a problem or complaint . I will always bring my car to this location I've been getting my car serviced here since I brought it and never had a problem or complaint . I will always bring my car to this location More

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Blow out Tire Had a major blow out. Dropped off tire at end of day. Service called me the next morning saying new tire had been put on rim and when could I stop i Had a major blow out. Dropped off tire at end of day. Service called me the next morning saying new tire had been put on rim and when could I stop in to mount, balance and put spare back underneath. I said 3:00 PM, they said fine. I was there at 3:00. Had a coffee and a cookie and was out the door by 3:30. What's not to like!!!!! More

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AWD Failure light on I came into the dealership with a warning light on 545pm appointment everyone was so helpful and great too deal with. Takisha arranged a rental car wh I came into the dealership with a warning light on 545pm appointment everyone was so helpful and great too deal with. Takisha arranged a rental car which was so helpful. More

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Service and Sales Service was good and timely. It usually is. I was contacted by the sales department to consider selling my Prius V. That did not go so well. Car Service was good and timely. It usually is. I was contacted by the sales department to consider selling my Prius V. That did not go so well. Car assessment was wrong - said I had had 2 accidents, but it was only 1. So the offer was low. The car offered was not attractive. Nevertheless, when I got home I wanted additional information and emailed the salesman. I have yet to get a response. More

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HC Toyota Service 080919 This is response I had sent to Anna, Customer Service on 8/9/19: Sean Cho is reason I return to Herb Chambers for maintenance. He was ready and g This is response I had sent to Anna, Customer Service on 8/9/19: Sean Cho is reason I return to Herb Chambers for maintenance. He was ready and greeted me upon arrival. He reviewed my appointment details and inquired about additional concerns (which I would have forgotten had he not asked). As I was waiting for my car, he promptly alerted when ready. Sean reviewed the work done. I appreciated his knowing I had a warranty. Sean is an asset to your organization and I look forward to the next visit - regular maintenance only 😁 More

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