Sean Clarke

I am updating this from a one-star review to a five-star review because of Mike and James in the service department. Their professionalism, follow-through, and willingness to engage completely changed my ex review because of Mike and James in the service department. Their professionalism, follow-through, and willingness to engage completely changed my experience. I did not receive any follow-up from my sales representative, Sean, or the sales manager, Mr. Bustillos. Mr. Bustillos did not demonstrate empathy or take the time to understand the situation I was dealing with. The contrast between departments was noticeable. If dealership leadership would like to discuss how this experience started versus how it was ultimately handled, I would be open to that conversation. More

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Sean, Michael, and Frankie were the best to deal with! Will definitely be coming back for future vehicle needs and referring business. Will definitely be coming back for future vehicle needs and referring business. More

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Every time I take my truck in I get good service My questions are answered questions are answered More

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My truck is not running anymore after receiving my oil change I had to drop it off Because my truck was no longer running change I had to drop it off Because my truck was no longer running More

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Very professional and courteous staff. They worked very hard to satisfy our needs. They were quick to complete the work. They worked very hard to satisfy our needs. They were quick to complete the work. More

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We like Larry H Miller surprise service department because they are always friendly and knowledgeable because they are always friendly and knowledgeable More

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Started at time of appointment and done about 45 minutes later. Good price on oil change plan later. Good price on oil change plan More

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Friendly and helpful bought my Gladiator 2023 and absolutely love it! Serviced my Jeep 2 days ago with excellent customer service. absolutely love it! Serviced my Jeep 2 days ago with excellent customer service. More

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I just wish when you talk to someone on the phone to make a service appointment they make notes on the account so when you come in for service they aren’t on the same page it almost like the right hand doesn a service appointment they make notes on the account so when you come in for service they aren’t on the same page it almost like the right hand doesn’t know what the left hand is doing or telling customers More

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My experience was in service. I waited for over 5 min to just be acknowledged. 3 service members, 1 on the computer 2nd completed with his customer and then proceeded to he on t I waited for over 5 min to just be acknowledged. 3 service members, 1 on the computer 2nd completed with his customer and then proceeded to he on the computer rather acknowledge me standing and waiting to be helped. 3rd person finally acknowledged my presence and then waited over 4 more minutes to find time to help me. Very disappointed in the service dept. Not impressed! More

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