Sean Haghighi | Page 3

Buying a car can be a very arduous process, not much fun. However Luis was so kind, caring with exemplary customer service that he made the process more pleasant than it normally is. I highly recommend him a However Luis was so kind, caring with exemplary customer service that he made the process more pleasant than it normally is. I highly recommend him as a sales person, he works on the best interest of the customer. More

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Luis was great! He is definitely the guy you want to see. He was professional and patient! He gave a great experience! Go see Luis when you are ready to purchase or lease your car! He was professional and patient! He gave a great experience! Go see Luis when you are ready to purchase or lease your car! More

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Went online to buy a new car, a lady contacted me from Penn Toyota probably an online coordinator and promised me for the highlander(Red), though it was far away from my home but we drove on her assuranc Penn Toyota probably an online coordinator and promised me for the highlander(Red), though it was far away from my home but we drove on her assurance for the color we wanted. The manager(Eric) told me we don't have the color as promised and tried to sell me other color, but since we pressed for it, he said the only way to find it if you leave a deposit of $500.00, So we charged it, he showed me the available cars from upstate NY and from Hillside Toyota, as he mentioned that the car from hillside is a recall and they cant sell it, I told them to look for other cars then Hillside. After two days got a call from the salesman Ali that the car is ready, I called Eric the Manager to make sure this is not from Hillside, he assured me that its from Upstate NY and not from Hillside and you can pick it up in two days, Got another call from the Salesman that the car is not ready and to come after 2 more days. The salesman Ali called the day of pickup that he is isolating because of covid and another salesman Michael will help us,So we reached the showroom, very exited, Met Michael, he left us for 30 minutes at Ali's table and told us to wait , 25 minutes we yell at them to help us with anyone, they gave us another Salesman Luis(Nice Guy), he showed us the car and we went to Finance Manager to sign the deal, Just by chance we asked him where this Highlander was brought from, He showed us HILLSIDE...... We told them We dont want this recalled car and that was mentioned earlier, Called Manger(Eric) for a Refund, he said its NON REFUNDABLE... where as we never agreed for a non-refundable charge. Please beware of sleazy technics of this dealer and DO NOT Sign without reading it. Very Poor Customer service. More

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My second car lease was almost completed and I was ready for my third Toyota Corolla. I headed back over to Penn Toyota, where I had leased my previous cars and had the good fortune of meeting Luis Morales for my third Toyota Corolla. I headed back over to Penn Toyota, where I had leased my previous cars and had the good fortune of meeting Luis Morales. An excellent salesman with first rate customer service skills. He handled the entire transaction. I never felt rushed or pressured. Once all the paper work was completed and the transfer of my insurance to the new car was finalized, he took the time to go over every element of the 2021 Toyota Corolla's upgraded operating system. I greatly appreciate the wonderful service provided by Luis Morales. More

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Received the best service ever from Penn Toyota. The sales representative Chris Koli went above and beyond explaining all of the possible lease deals I was interested in. I was very impressed with his k sales representative Chris Koli went above and beyond explaining all of the possible lease deals I was interested in. I was very impressed with his knowledge and his response to any question I had. There is no other Toyota dealer with the quality of service that I have encountered. Thanks again for the best experience with my new lease. More

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Penn ToyotaPurchased a 2020 RAV4 Hybrid in June, and Penn Toyota Purchased a 2020 RAV4 Hybrid in June, and couldn’t be happier with the vehicle and the the entire staff I interacted with at the dealer Penn Toyota Purchased a 2020 RAV4 Hybrid in June, and couldn’t be happier with the vehicle and the the entire staff I interacted with at the dealership. Penn Toyota was recommended by a friend, and I would also highly recommend Penn to anyone who is looking for a stress free environment, and a very knowledgeable staff. I just recently had my first service appointment (5k miles) and decided to leave this review because of my overall positive experience with the dealership. Keep up the excellent work, and wishing the whole family at Penn Toyota continued success during these difficult times. Stay safe everyone. More

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Just picked up my sixth Sienna from Penn Toyota. My fifth from Joni. The service is excellent. Will be back in three years for Sienna number seven from Joni. The service is excellent. Will be back in three years for Sienna number seven More

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brought my parents to get a prius but ended up with a RAV4 Very friendly and great service. Jossie showed us Prius but did not find the V with five trim. She was very professional and helpful in showing us R Very friendly and great service. Jossie showed us Prius but did not find the V with five trim. She was very professional and helpful in showing us RAV 4 hybrid. No pressure sell or financial gimmicks. Sean was very helpful in obtaining financing needs. I highly recommend this place and will be going back in the future. More

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Joni is the best Great service from my new "pen pal" Joni. She took me through every step of the sales process and made it painless. Now I get to enjoy my new Prius Great service from my new "pen pal" Joni. She took me through every step of the sales process and made it painless. Now I get to enjoy my new Prius More

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From when i first stepped into Penn Toyota, i was greeted and treated in a warm professional matter. I got personalized service from the owner himself, Chris Penn, sales manager, Eric Shin and sales assoc, C and treated in a warm professional matter. I got personalized service from the owner himself, Chris Penn, sales manager, Eric Shin and sales assoc, Chris Koli. I can be fairly "picky" and indecisive and all three did their best to help me w choosing the right trim model that best fit my needs. I changed and also added several things to my vehicle, which def added to the process. But, everyone was more than patient and professional, in dealing w me. Eric worked tirelessly in dealing w my multiple calls and issues. Chris Koli was amazing n helped immensely, starting w my test drives, his input and getting me switched over frim my old vehicle and into my new one. Last but not least, Sean Haghigi was was beyond thorough and helpful in the finance and warranty aspect of my purchase. I've been in quite a few diff Dealerships and Chris Penn has First Class Establishment in Penn Totyota. Thanks Guys!!! More

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