Sean Hamic
Sean Hamic at Honolulu Buick GMC
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Sean Hamic | Page 3

Sales Professional

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Sean Hamic

March 09, 2023

Dealership Rating
Employee Rating

I love the car we bought from them, but the discussion about pricing was backwards and not thoroughly explained. Hidden expenses were not revealed until later during paperwork and we were not happy with t More

by Karlee Burleigh
Recommend Dealer
No

Other Employees Tagged: Jenn Turner

Mar 12, 2023

Honolulu Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Karlee, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 22, 2023

Dealership Rating
Employee Rating

Only problem is staff getting back to you when they say they will. Other than that okay. More

by MRSAKING
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Andrew Morey

Feb 23, 2023

Honolulu Buick GMC responded

Thank you so much for choosing Honolulu Buick GMC! Please don't hesitate to let us know if we can be of any more assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 14, 2023

Dealership Rating
Employee Rating

Dealership was average, still awaiting registration from Sean so that's the biggest hassle. It's been over 2 weeks and I could have registered the vehicle and had the safety inspection completed already. Th More

by Pamela LeGrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

Feb 14, 2023

Honolulu Buick GMC responded

Pamela, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Feb 15, 2023

Pamela LeGrand responded

Thank you for you concern Justen, my contact information is in the dealership files. Also, my email was attached to the rating. Feel free to utilize that information and contact me.

February 06, 2023

Dealership Rating
Employee Rating

Sales\service was welcoming. Very helpful and knowledgeable. Helped us get the vehicle we wanted and didn’t take to long. More

by V&C,Tubon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Jenn Turner

Feb 07, 2023

Honolulu Buick GMC responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 08, 2023

Dealership Rating
Employee Rating

The warm welcome from the team was very professional with smiles as u enter showroom during and after getting a great deal in purchasing a brand new 2023 Yukon More

by JOSEPH.DELACRUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lee, Theresa Karas

Jan 09, 2023

Honolulu Buick GMC responded

Thanks for your feedback on your recent visit to Honolulu Buick GMC . I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 02, 2023

Dealership Rating
Employee Rating

Dealership is clean,welcome from all team members are professional with smiles as u enter perking lot to entering show room More

by JOSEPH.DELACRUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lee, Theresa Karas , Kale

Jan 02, 2023

Honolulu Buick GMC responded

Joseph, Thank you for taking the time to share your feedback with us. Sean, Kale, Theresa, and Jeff work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 22, 2022

Dealership Rating
Employee Rating

This dealership is the worst I’ve ever been to both on the service and sales side. They did not perform the services I requested and try to overcharge for everything. More

by troy.palencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa, Jeff Lee

Nov 25, 2022

Honolulu Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 13, 2022

Dealership Rating
Employee Rating

Driving and using my car for (5) years now, up kept my yearly car maintenance service. Your service department been very helpful . More

by ROWLAND_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Alaina Davis (Service Department)

Oct 14, 2022

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 22, 2022

Dealership Rating
Employee Rating

Awesome customer service and very friendly from Andrew and the whole staff at gmc buick More

by NPORTER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Sep 22, 2022

Honolulu Buick GMC responded

Thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 17, 2022

Dealership Rating
Employee Rating

This is the easiest dealership I've been to. The people there like Colin and Sean are very professional and not pushy! Id recommend them and this dealership! More

by Jayson Arthur Rosacia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Viloria

Sep 19, 2022

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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