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Sean Hayward

Overview Reviews (246) Inventory (225)

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Sean Hayward

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Sean Hayward | Page 4

SERVICE ADVISOR

Tasca Chrysler Dodge Jeep Ram FIAT

1667 Hartford Ave
Johnston, RI 02919

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4.9

246 Reviews

Overview Reviews (246) Inventory (225)

Dealership Experience

4 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

4.9

246 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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246 Reviews of Sean Hayward

August 08, 2023

Dealership Rating

Employee Rating

Sean sold us our Grand Cherokee L back in late 2021 and it was a very easy, seamless transparent transaction. I was very happy to walk into the service department this morning and see Sean had transferred it was a very easy, seamless transparent transaction. I was very happy to walk into the service department this morning and see Sean had transferred there. He's a very caring, personable guy who clearly enjoys his job and helping the people he encounters. I've dealt with many of the Tasca stores over the years and my experience at CDJRF in Johnston is by far the best. Great people there and a terrific service department. More

by jaudet1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Aug 08, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Greg Palazzo, Service Manager gpalazzo@tasca.com

August 03, 2023

Dealership Rating

Employee Rating

Easy to make an appnt. Good clean waiting area. Service didn’t take long. Helpful staff. Sean is the best! Good clean waiting area. Service didn’t take long. Helpful staff. Sean is the best! More

by jillmpianka44

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Aug 04, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Tasca Chrysler Dodge Jeep Ram FIAT Team

August 02, 2023

Dealership Rating

Employee Rating

Very knowledgeable service advisor. Highly recommend him. He got me checked in quickly and my jeep serviced in less time than I expected! Highly recommend him. He got me checked in quickly and my jeep serviced in less time than I expected! More

by maryellen.phaneuf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Aug 02, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

It’s great to know that Sean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Greg Palazzo, Service Manager gpalazzo@tasca.com

July 26, 2023

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Employee Rating

Sean greeted me as soon as I walked through the door. He quickly checked me in and made sure what I was having done. He gave great professional service. He quickly checked me in and made sure what I was having done. He gave great professional service. More

by HenryC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 27, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Greg Palazzo, Service Manager gpalazzo@tasca.com

July 20, 2023

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Employee Rating

Appreciate the fast and efficient service from the Tasca team. Checked recall, changed oil and software update at same time. team. Checked recall, changed oil and software update at same time. More

by sdonoyan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 21, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Chrysler Dodge Jeep Ram FIAT, we value our customers and we look forward to seeing you down the road. Greg Palazzo, Service Manager gpalazzo@tasca.com

July 14, 2023

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Very pleased with my service today. Sean was friendly, prompt and explained the service in detail. Sean was friendly, prompt and explained the service in detail. More

by alza0420

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Burgos

Helpful 0

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Jul 14, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

July 04, 2023

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It was my first service visit to Tasca and Sean was professional and friendly and got my car's software updated quickly. Tasca has a great team! professional and friendly and got my car's software updated quickly. Tasca has a great team! More

by lorie5966

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephen Lawrence

Helpful 0

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Jul 05, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Jul 05, 2023 -

lorie5966 responded

Thanks Greg

June 16, 2023

Dealership Rating

Employee Rating

Sean was very helpful and professional with the service for my jeep. He kept me informed on the repairs throughout the day. This was my 1st experience with this dealership and I was completely satisfied wi for my jeep. He kept me informed on the repairs throughout the day. This was my 1st experience with this dealership and I was completely satisfied with the service provided. Thank you for your help. More

by Jim C

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 20, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

May 09, 2023

Dealership Rating

Employee Rating

Great people! Very professional and friendly? ! David VeraCruz did a great job ! John D'Alfonso is the absolutely the BEST! Very professional and friendly? ! David VeraCruz did a great job ! John D'Alfonso is the absolutely the BEST! More

by Ljd7377

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave VeraCruz , John D'Alfonso

Helpful 0

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May 09, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's and John's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. John Dalfonso, General Sales Manager jdalfonso@tasca.com

April 04, 2023

Dealership Rating

Employee Rating

My experience was okay, Sean Hayward was helpful, somme issues still have not been resolved since I purchased my vehicle. I spoke to his manager, Steve Lawrence on these issues, and have not been satisfied issues still have not been resolved since I purchased my vehicle. I spoke to his manager, Steve Lawrence on these issues, and have not been satisfied in resolving them. More

by Oconnell42

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephen Lawrence

Helpful 0

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Apr 05, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. John Dalfonso, General Sales Manager jdalfonso@tasca.com

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