Sean Hoekema

Service Department has done an excellent job for me for over 15 years. The rare problems have been handled rapidly and to my satisfaction. over 15 years. The rare problems have been handled rapidly and to my satisfaction. More

by MIKEGRANNIS204 Verified Customer Verified Customer

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Great service! ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. More

by jollc Verified Customer Verified Customer

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I’ve taken my car to have its oil changed at a few other locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil change service. I now only take my car to Dehaven because I know the wonderful and consistent work they do. I highly recommend them to anyone. More

by kiradanae82 Verified Customer Verified Customer

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I already response on their survey format last week. Told Shawn I thought $95 for an oil change was excessive & not to touch the tires as they screwed me over back in November. More details were provide Told Shawn I thought $95 for an oil change was excessive & not to touch the tires as they screwed me over back in November. More details were provided on their survey form. More

by jimheeren116 Verified Customer Verified Customer

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Service was great. I appreciate the phone calls before they actually did the service. I also appreciate the shuttle service. I appreciate the phone calls before they actually did the service. I also appreciate the shuttle service. More

by zanzy Verified Customer Verified Customer

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Excellent customer service, and vehicle service every time I visit or have an issue with my vehicle. Highly recommend!! time I visit or have an issue with my vehicle. Highly recommend!! More

by rdnbar Verified Customer Verified Customer

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DeHaven Chevrolet service hàs significantly gone downhill in the last few years to the point I am seriously considering going elsewhere. Most recently, 2 hours for an oil change is extreme. If technicians ar in the last few years to the point I am seriously considering going elsewhere. Most recently, 2 hours for an oil change is extreme. If technicians are in short supply, scheduling should be adjusted accordingly. A multitude of texts and emails were received continuing to remind me of the scheduled appointment. I arrived on time. However, it became obvious the department was not ready for my business. They have implemented a 3% fee for using a charge card, but provide no advance notice so that an alternate method of payment can be brought. Invoice errors have become systemic. This was the third visit where a service representative had to be advised of an error and the invoice amount corrected. I have been a DeHaven customer for many years, but something has changed in the management and focus of the business. From my experience it is not a successful change. More

by BROWNGMC Verified Customer Verified Customer

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Sean was so helpful and professional. An amazing visit as usual. The best place for service in Fort Wayne. An amazing visit as usual. The best place for service in Fort Wayne. More

by MATTHEWANDERSON06 Verified Customer Verified Customer

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Very quick and through service. Even able to add a little repair that I forgot to mention. Even able to add a little repair that I forgot to mention. More

by irwilliamson Verified Customer Verified Customer

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Sean was helpful in finding the tires that I wanted and made sure they were available for me asap. made sure they were available for me asap. More

by LAURA_OSANTOWSKI Verified Customer Verified Customer

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