Kevin Carbaugh

Service department is a joke! All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. More

by scottheather Verified Customer Verified Customer

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They did a really good job in matching the paint. I wasn’t informed in the beginning as to what was being done.as far as repairs to my vehicle, Until I called and insisted on new parts. ( accident th I wasn’t informed in the beginning as to what was being done.as far as repairs to my vehicle, Until I called and insisted on new parts. ( accident the other persons fault) I felt like they would’ve just tried to repair instead of replace . ( purchased my vehicle from Dehaven) felt like I could’ve been better informed along the way. But the work done was good More

by carishoda1964 Verified Customer Verified Customer

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Brian was informative, pleasant, cheerful and accommodating. DeHaven was on time, expedious and thorough. I appreciate the snacks and drinks available as I usually wait for my vehicle. accommodating. DeHaven was on time, expedious and thorough. I appreciate the snacks and drinks available as I usually wait for my vehicle. More

by fwapilot Verified Customer Verified Customer

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I was hoping to get the electronics rebooted to help some of the issues associated with radio. Kylee suggested that I reschedule for that particular problem. She thought that they may need to have vehicle ov of the issues associated with radio. Kylee suggested that I reschedule for that particular problem. She thought that they may need to have vehicle overnight for this to happen. I have no problem with that I’ll just need to reschedule during a time so that I can leave my truck. More

by garygmcginnis Verified Customer Verified Customer

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I brought my car in for some warranty work. The dealer had my car for almost a week with few updates. After the diagnosis, I had to bring my car back two more times to get all the work done. T The dealer had my car for almost a week with few updates. After the diagnosis, I had to bring my car back two more times to get all the work done. There are never any loaner cars available. This is a huge inconvenience. I probably won’t buy a car from this dealer again because of this. More

by andreaandjoe Verified Customer Verified Customer

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I have been to your dealership three times this month no one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You wer one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You were suppose to call me back to let me know when you actually had a tech to fix it. You have not and it's been eight days since the last visit. Each time I have spent two to five hours at your dealership waiting for them to fix it. With an appointment, only to be told that there is no one there and they are on "vacation". How long is this "vacation"? It's been going on for three weeks now. Also, greet your customers when they come in to do business with you. All three times I have been in your dealership no one has said, " Hi, how may I help you?" when coming in to your service department. Gave me the impression that you all hate customers and your jobs. More

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Good,good,friendly service. Everything went smoothly.No problems with financing or service department. Overall well done. Everything went smoothly.No problems with financing or service department. Overall well done. More

by mickey4915 Verified Customer Verified Customer

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They were ready to work on truck on time, and waiting area was comfortable. Good job Dehaven. area was comfortable. Good job Dehaven. More

by racrfan24 Verified Customer Verified Customer

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Great service! ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. ! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends. More

by jollc Verified Customer Verified Customer

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I’ve taken my car to have its oil changed at a few other locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil change service. I now only take my car to Dehaven because I know the wonderful and consistent work they do. I highly recommend them to anyone. More

by kiradanae82 Verified Customer Verified Customer

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