Sean Mellon | Page 17

Great Experience I just had my first service appointment after purchasing my car and Sean was a great help for me. I forgot to bring my insurance card but he just simp I just had my first service appointment after purchasing my car and Sean was a great help for me. I forgot to bring my insurance card but he just simply asked me to email him a copy and he printed it out. He kept me posted on the progress while I was waiting so made me feel a lot better cause I knew what was going on. And he explained to me in detail how my cost breakdown works. Thanks again Sean! More

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Excellent service! Sean Mellon is always very knowledgeable about what my car needs and goes above and beyond the call of duty ! The service is always great and cost ef Sean Mellon is always very knowledgeable about what my car needs and goes above and beyond the call of duty ! The service is always great and cost efficient! More

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AWESOME!!!! I would Love to say Mr. Neal Bauer Is a great worker. He cares he is patience and very has a sweet personality & most of All he makes sure all your re I would Love to say Mr. Neal Bauer Is a great worker. He cares he is patience and very has a sweet personality & most of All he makes sure all your requirements is met. All the staff there has a great attitude & communication as well especially when you need help buying a car that you can afford or even $0/down deals its awesome its great I got my Car yesterday night it's nice. I would truly recommend my family friends & others to PACIFICO FORD you will not be disappointed:) More

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Scheduled maintenance. I've been bringing my car to Pacifico for the past 3+ years and have experienced nothing less than top notch service. My service manager, Sean Mellon I've been bringing my car to Pacifico for the past 3+ years and have experienced nothing less than top notch service. My service manager, Sean Mellon always goes the extra mile to provide exceptional service. More

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Great Service I take all of my Ford vehicles to Pacifico. They provide great service and their lounge lets me get work done while the car is being serviced. Sean I take all of my Ford vehicles to Pacifico. They provide great service and their lounge lets me get work done while the car is being serviced. Sean Mellon was especially helpful on my last visit as they were able to squeeze my car in for service and get it done in a very reasonable amount of time. It's also great that they provide a car wash with service work. I highly recommend Pacifico. More

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2014 dodge dart...oil leak On Monday, Oct. 9th I hear multiple beeping sounds coming from my dashboard, only to see a message saying"low oil pressure ". Shortly after oil light On Monday, Oct. 9th I hear multiple beeping sounds coming from my dashboard, only to see a message saying"low oil pressure ". Shortly after oil light came on and service engine light appeared. I pulled into gas station brought 2 bottles of oil and put in car. I then went to Pacifico and my Salesman Earl Hill immediately contacted Sean Melon in the Service dept. Sean identified the problem ordered what was needed n the car was fixed. I appreciated the way Sran explained everything to me. He's great. Thanks Sean, you are the best. More

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Very well Knowledgeable staff Took my car in for a light issue, told me the problem in no time, Sean Mellon is the F'ing man in my book... Took my car in for a light issue, told me the problem in no time, Sean Mellon is the F'ing man in my book... More

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Ford Fusion Service My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a differ My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a different Ford dealer and was essentially handed my keys back with the solution of resetting the check engine light although the diagnostic was that the car needed a part, which they didn't have in stock. I did not feel safe in the car. Fast forward two days and I called Pacifico on a Saturday (late morning), spoke to Sean and told him my story. He got me in THAT DAY (and a very busy day at that) and my car was fixed THAT DAY. Two parts were replaced with no problem. Sean was also ready with rental (which my lease provides) through Enterprise so it wouldn't effect my job - should the repairs been longer than a day. Sean was empathetic toward the fact that I didn't feel safe in my car. He took the time to speak to me and thoroughly explain everything in terms that I could understand. I've had many cars in my life and some cars with many problems. I can tell you that I've - hands down - received the BEST customer service and overall service from Sean. I will recommend him to everyone I know. These days decent customer service is hard to find anywhere. The service Sean provides is more than exceptional! More

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Sean did everything for me beginning when I drove my car in. I enjoyed my experience with these men. Sean came to my car in the garage and took it from there. Gary Holmes informed me of how I could upgrade. Paul I enjoyed my experience with these men. Sean came to my car in the garage and took it from there. Gary Holmes informed me of how I could upgrade. Paul handled the bill informed me of rebates. I never have people treat me this well. There customer appreciation was the greatest I will always service and purchase my cars at this dealership. A friend referred me about 6years ago and I will refer others. More

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inspection and oil change Sean is a gentleman and a professional to work with. I had a problem with my stickers and he assured me he would take care of the problem and straigh Sean is a gentleman and a professional to work with. I had a problem with my stickers and he assured me he would take care of the problem and straighten everything out. I thought I was going to be there all day. Sean not only was able to get the proper stickers on my windshield and my oil changed but I was out of there in one hour and fifteen minutes. Thanks for the great job and a stress free visit, see you soon for my next oil change. Tom More

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