Sean Mickey | Page 2

Reilly Mickey took “Excellent Care” of our car while being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 hour! Awesome service and great communication from Reilly was unexpected but certainly appreciated! Great customer service is standard at Southside KIA in Jacksonville Florida! I have had zero issues with anyone at the dealership since the first 5 minutes that I walked onto the property. I can not give any higher recommendation to anyone else who may read this. Southside KIA in Jacksonville Florida is by far the best car dealership I’ve ever dealt with in my 67+ years of life! I am a customer who has bought 2 cars from them and I am very pleased with my experience with Reilly Mickey in service and our salesman Nick Kroll, as well as the financial advisor Tony. The floor manager was awesome as well. The Southside KIA team in Jacksonville Florida is an amazingly awesome group of people who have a great focus on customer service!!! More

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Reilly Rocks! He was a pleasure to work with and was quick to address all of my concerns. Keep up the great work and I look forward to the next service visit! He was a pleasure to work with and was quick to address all of my concerns. Keep up the great work and I look forward to the next service visit! More

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Southside Kia service department is always outstanding to their customers. They really show us that they care & are concerned if there is a problem. They also keep us updated on the progress. Even the lane m their customers. They really show us that they care & are concerned if there is a problem. They also keep us updated on the progress. Even the lane manager is out there filling washer fluid as you check in!!! I have NEVER experienced that before!!! NEVER!!! More

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The service writer, Reilly Mickey, was available as soon as I walked in. He understood what I wanted and suggested I also get the tires rotated. He told me the price and how long it would take. Everything w as I walked in. He understood what I wanted and suggested I also get the tires rotated. He told me the price and how long it would take. Everything went smoothly. More

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I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

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I had a great experience at South side Kia while getting my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone was Courteous and polite. Thanks for the great experience! More

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Outstanding dealership. Just purchased our 5th Kia. Love the attention paid by sales staff to what we wanted in the new car. Just purchased our 5th Kia. Love the attention paid by sales staff to what we wanted in the new car. More

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The service received was very professional! My service advisor gave me an accurate estimate of the time it would take to service my vehicle, and he was within the minute! I would recommend serv My service advisor gave me an accurate estimate of the time it would take to service my vehicle, and he was within the minute! I would recommend service at this dealership without reservation! More

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Anthony Grant always go out of his way to make sure that everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many th everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many they are. More

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Dealership is OK but service department is excellent. They went above and beyond. Thank you. They went above and beyond. Thank you. More

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