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Sean Nicholson

Overview Reviews (65) Inventory (91)

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Sean Nicholson

Sean Nicholson | Page 4

Service Advisor

Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.9

65 Reviews

4.9

65 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (65) Inventory (91)

Dealership Experience

3 yrs, 4 mos

Industry Experience

30 yrs, 8 mos

Languages Spoken

English

65 Reviews of Sean Nicholson

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October 13, 2023

Dealership Rating

Employee Rating

My first 5k service was great, in and out in an hour. Everyone was very nice, Everyone was very nice, More

by l.hurd.06385

Recommend Dealer

Yes

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Oct 17, 2023 -

Lexus of Manchester responded

We're delighted to hear that your first 5k service was a great experience, completed quickly and that everyone was very nice. Your satisfaction and time are important to us, and we're here to provide excellent service for all your future needs. Thank you for choosing us, and we look forward to serving you again!

October 13, 2023

Dealership Rating

Employee Rating

The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Manchester NH dealership More

by chhunlee78

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin, Eric Arneil, Tom Bilodeau, Brian Cripps, Joshua Marquis, Chris Rhoades, Barry Chase, Fraser Clark, Kellie Sforza

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Oct 17, 2023 -

Lexus of Manchester responded

It's great to hear that you had a positive experience at IRA Lexus of Manchester. A clean environment, professional staff, and fast service are all important aspects of providing excellent customer service. Enjoy your well-maintained car!

October 10, 2023

Dealership Rating

Employee Rating

Service department OK. Sales and customer relations are poor. No, second set of keys after owning car for six months is inexcusable. Sales and customer relations are poor. No, second set of keys after owning car for six months is inexcusable. More

by Bkainen1

Service Time

Service Communication

Recommend Dealer

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Oct 11, 2023 -

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 03, 2023

Dealership Rating

Employee Rating

It is always a good experience here. Five stars all day, I always know what to expect. Five stars all day, I always know what to expect. More

by cailinb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin

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Oct 04, 2023 -

Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 15, 2023

Dealership Rating

Employee Rating

Great friendly staff all around from sales to service. Comfortable waiting area with fun snacks. Comfortable waiting area with fun snacks. More

by kenneally6698

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin, Barry Chase, Joshua Lemieux, Stepanie Nix

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Sep 19, 2023 -

Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Dealership Rating

Employee Rating

Best experience I’ve ever had at a dealership. I would highly recommend the service team to anyone. I would highly recommend the service team to anyone. More

by Josh C.

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2023 -

Lexus of Manchester responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 08, 2023

Dealership Rating

Employee Rating

Service is timely and of a quality nature. I could not be happier k In the car or Dealer I could not be happier k In the car or Dealer More

by peter.schwartz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2023 -

Lexus of Manchester responded

August 28, 2023

Dealership Rating

Employee Rating

Prompt, efficient service. Clean waiting area. Was able to get an appointment quickly. Thank you Clean waiting area. Was able to get an appointment quickly. Thank you More

by Rtolman6782

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

Dealership Rating

Employee Rating

Always great service at Ira Lexus of Manchester. Very friendly and approachable with any and all questions Very friendly and approachable with any and all questions More

by jgerstenfield

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 01, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we could provide you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

Dealership Rating

Employee Rating

Resolved my situation as promised and went beyond my expectations. The mechanic did the same. expectations. The mechanic did the same. More

by Jfeliciano455

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 30, 2023 -

Lexus of Manchester responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

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