Disappointed in last service.
Recommended test drive with owner regarding front end issue was not offered or carried out. General less than satisfying experience.
Recommended test drive with owner regarding front end issue was not offered or carried out. General less than satisfying experience.
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by barbandjoe60
Service Price Transparency
I’ve had a really good experience every time I have come
in! All service employees have been very thorough!
in! All service employees have been very thorough!
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by Mikayla P.
Service Price Transparency
Aug 08, 2023 -
Ira Lexus of Manchester responded
Ensuring your satisfaction is our ultimate goal and we are pleased to know that we have provided a great service experience every time! Ira Lexus of Manchester appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.
They are not washing cars properly.
I give my car for First service they gave me very dirty
I give my car for First service they gave me very dirty
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by Thatukurudhanesh
Service Price Transparency
Nov 20, 2023 -
Ira Lexus of Manchester responded
We apologize sincerely.
A Courtesy Service Wash is a Wash, Vacuum Drivers Floor Area and wipe down the Windows.
Did you have you car Serviced and did you opted for a Wash or a complete Detailing?
Thanks,
Nigel Long
General Manager
NLong@Group1Auto.com
The dealership was very clean, welcoming, and staff was
informative! I had a very nice experience!
informative! I had a very nice experience!
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by snswillett
Service Price Transparency
Jul 11, 2023 -
Ira Lexus of Manchester responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Sean was great.
Assured me that he would let me know what the issue was and get me up to speed before anything was done
Assured me that he would let me know what the issue was and get me up to speed before anything was done
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by Mark
Service Price Transparency
Aug 04, 2023 -
Ira Lexus of Manchester responded
Ensuring your satisfaction is Ira Lexus of Manchester's ultimate goal and we are pleased to know that Sean delivered a great service experience for you! We appreciate your business and look forward to the opportunity to assist you again in the future.
Great service overall!
Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service.
Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service.
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by Elias
Service Price Transparency
Jul 04, 2023 -
Ira Lexus of Manchester responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Service is excellent.
Staff courteous, informative, detailed, help with price reductions when they can. Superb
Staff courteous, informative, detailed, help with price reductions when they can. Superb
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by Legerginny
Service Price Transparency
Jun 27, 2023 -
Ira Lexus of Manchester responded
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Jun 27, 2023 -
Legerginny responded
Nothing more to be said. We always, repeatedly, receive better than exceptional service from these people listed here. In particular #1 Laurie Beauchemin and #2 Sean Nicholson on my recent visit.
Service is always above and beyond my expectations.
I appreciate the expertise of the technicians and the professionalism and service oriented approach of the service managers
I appreciate the expertise of the technicians and the professionalism and service oriented approach of the service managers
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by sharleen1970
Service Price Transparency
Jun 20, 2023 -
Ira Lexus of Manchester responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
If I could give Sean 10 stars I would.
Honestly the the best service I have ever had anywhere, with any dealer, any make, any model. He went above and beyond with EVERYTHING. Positive and
Honestly the the best service I have ever had anywhere, with any dealer, any make, any model. He went above and beyond with EVERYTHING. Positive and friendly attitude. Kind and supportive. Zero pressure. Top notch professional. A+ every step of the way.
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by Thefisherfamily16
Service Price Transparency
Jun 20, 2023 -
Ira Lexus of Manchester responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thank you for getting me in and out quickly.
Thank you thank you thank you
Thank you thank you thank you
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by Melissabshugrue
Service Price Transparency
Jun 10, 2023 -
Ira Lexus of Manchester responded
Thank you for being our customer, we appreciate your kind words!