Sean Nicholson
Sean Nicholson at Ira Lexus of Manchester

Sean Nicholson | Page 4

Service Advisor

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.9
42 Reviews
4.9

42 Reviews

Write a Review

Dealership Experience

2 yrs, 6 mos

Industry Experience

29 yrs, 10 mos

Languages Spoken

English English

42 Reviews of Sean Nicholson

July 08, 2023

Dealership Rating
Employee Rating

Disappointed in last service. Recommended test drive with owner regarding front end issue was not offered or carried out. General less than satisfying experience. More

by barbandjoe60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 08, 2023

Dealership Rating
Employee Rating

I’ve had a really good experience every time I have come in! All service employees have been very thorough! More

by Mikayla P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Marquis, Barry Chase

Aug 08, 2023

Ira Lexus of Manchester responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that we have provided a great service experience every time! Ira Lexus of Manchester appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 07, 2023

Dealership Rating
Employee Rating

They are not washing cars properly. I give my car for First service they gave me very dirty More

by Thatukurudhanesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2023

Ira Lexus of Manchester responded

We apologize sincerely. A Courtesy Service Wash is a Wash, Vacuum Drivers Floor Area and wipe down the Windows. Did you have you car Serviced and did you opted for a Wash or a complete Detailing? Thanks, Nigel Long General Manager NLong@Group1Auto.com

July 07, 2023

Dealership Rating
Employee Rating

The dealership was very clean, welcoming, and staff was informative! I had a very nice experience! More

by snswillett
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Sean was great. Assured me that he would let me know what the issue was and get me up to speed before anything was done More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Ira Lexus of Manchester responded

Ensuring your satisfaction is Ira Lexus of Manchester's ultimate goal and we are pleased to know that Sean delivered a great service experience for you! We appreciate your business and look forward to the opportunity to assist you again in the future.

July 02, 2023

Dealership Rating
Employee Rating

Great service overall! Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service. More

by Elias
Service Price Transparency
Recommend Dealer
Yes
Jul 04, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Dealership Rating
Employee Rating

Service is excellent. Staff courteous, informative, detailed, help with price reductions when they can. Superb More

by Legerginny
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Ira Lexus of Manchester responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Jun 27, 2023

Legerginny responded

Nothing more to be said. We always, repeatedly, receive better than exceptional service from these people listed here. In particular #1 Laurie Beauchemin and #2 Sean Nicholson on my recent visit.

June 16, 2023

Dealership Rating
Employee Rating

Service is always above and beyond my expectations. I appreciate the expertise of the technicians and the professionalism and service oriented approach of the service managers More

by sharleen1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Dealership Rating
Employee Rating

If I could give Sean 10 stars I would. Honestly the the best service I have ever had anywhere, with any dealer, any make, any model. He went above and beyond with EVERYTHING. Positive and More

by Thefisherfamily16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Dealership Rating
Employee Rating

Thank you for getting me in and out quickly. Thank you thank you thank you More

by Melissabshugrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2023

Ira Lexus of Manchester responded

Thank you for being our customer, we appreciate your kind words!

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