Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 10

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
743 Reviews

Industry Experience

21 yrs, 7 mos

4.9

743 Reviews

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743 Reviews of Sean Thomas

August 21, 2025

Dealership Rating
Employee Rating

Great service, great communications, always meet or exceed their timelines given. Drop off and pick up service is a great addition.. More

by STRTHMLTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you enjoyed the service and appreciated our drop off and pick up feature. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

August 19, 2025

Dealership Rating
Employee Rating

My 2024 Tiguan would not start while in my drive way. I was put in contact with Sean (possibly Thomas) in the service department. He was awesome with my situation and handled my issue in a timely profess More

by RUSSO94517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Appreciate your feedback. We're glad our team could assist you with the 2024 Tiguan.

August 17, 2025

Dealership Rating
Employee Rating

Clean friendly good location big selection fair price . I wish instructions on the van was more easier to understand how the van operates More

by BIRDLESSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit , Ana who handle the sale

Aug 24, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're pleased to hear you found value in our selection and pricing at Dirito Brothers Walnut Creek Volkswagen. We'll take note of your input regarding the van instructions.

August 16, 2025

Dealership Rating
Employee Rating

Dealership staff are always helpful and welcoming…I wish all businesses did business in this high integrity way.. More

by ELEEMAN111
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Aug 16, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful to be your choice and to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for the kind words and take care.

August 16, 2025

Dealership Rating
Employee Rating

Just a simple oil change and tire rotation. Marina Felix is an excellent service rep. Her knowledge of my autos is amazing. More

by TMULIOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 16, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to know the oil change and tire rotation met your expectations.

August 16, 2025

Dealership Rating
Employee Rating

Thank you for the great service. I never have issues bringing in my car for what it needs! More

by LORAINECABRAL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 24, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and are glad to hear our service meets your needs. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

August 12, 2025

Dealership Rating
Employee Rating

Quick, efficient solution to leaking coolant. Kevin kept us informed all the way, and went to bat for extended warranty. More

by smyths
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Aug 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased our team was able to assist with the coolant leak and communication. Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen.

August 10, 2025

Dealership Rating
Employee Rating

Tech was friendly knowledgeable and helpful. He didn’t try to upsell sell us on outside of what we scheduled and got the job done on the same day. More

by davidlibby
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback. It's good to hear that our team provided the service you needed at Dirito Brothers Walnut Creek Volkswagen. Take care and enjoy your day!

August 08, 2025

Dealership Rating
Employee Rating

I took my '24 GTI 380 in for an oil change/tire rotation this week and received excellent service. Sean (and everyone) was great and the entire process was smooth. More

by SPUDBOY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. Our team is pleased to have provided you excellent service on your '24 GTI 380 maintenance.

August 06, 2025

Dealership Rating
Employee Rating

Great service. I would highly recommend to my friends your place of business. Thanks again More

by SIRLARRYGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Jorge

Aug 06, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and recommendation. We appreciate it at Dirito Brothers Walnut Creek Volkswagen.

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