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Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 9

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
758 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

758 Reviews

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758 Reviews of Sean Thomas

October 21, 2025

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Employee Rating

Our service advisor provided us with a great experience. He made sure that we stayed informed and that we were fully satisfied. More

by G.HENDERSONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. We're glad our team was able to assist you effectively.

October 21, 2025

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Employee Rating

Thank you very much! Kevin and his team did a wonderful job with our car. The communication was clear and the car was ready quickly. More

by Bashir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

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Oct 23, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team provided clear communication and quick service. Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen.

October 20, 2025

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Super easy - met all my expectations and finished on time - I’m a fan of this dealership More

by billscanlon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Oct 20, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you're a fan of Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing your experience with us—take care!

October 14, 2025

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Employee Rating

Sean is our service advisor and he is great. Everyone in the service department is very friendly and helpful. Great Service Center. More

by SIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

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Oct 17, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback and kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear about the great experience you had in our service center.

October 12, 2025

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Employee Rating

I've had very good experiences with the service department here. Sean who had help with updating and following up with me through completing the services of my car.I’m so thankful for Sean helping More

by BHOWARD1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

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Oct 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your appreciation of our team and the kind recommendation. It’s always a pleasure serving VW owners like you. Take care!

October 07, 2025

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Employee Rating

Needed a front license plate bracket installed. It was quickly done and looks great! Also ordered a part for the Tiguan and that was easy too. More

by HEATHERACEBO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a smooth experience with Dirito Brothers Walnut Creek Volkswagen. Thank you for the feedback about your Tiguan part order and installation service.

October 03, 2025

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Employee Rating

Sean was very good at describing the problem with my 2017 Jetta's Infotainment system's computer and providing options to consider. More

by camorr3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you were pleased with our team's support on your Jetta's Infotainment system. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

October 03, 2025

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Very helpful, kind and did a wonderful job. Richard was very professional. Will have all my services there. More

by SHERRISCOPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Richard. Service dept.

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Oct 05, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and trust in Dirito Brothers Walnut Creek Volkswagen. We look forward to supporting all your service needs.

October 02, 2025

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Employee Rating

Sean was great to work with as usual. He is very knowledgeable and helpful. We trust his advice. More

by SIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Shannon Sousa, Marina Felix

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Oct 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your trust in our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and continued support. Wishing you all the best.

October 02, 2025

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Employee Rating

Amazing customer service team. I’m always confident that I’ll be taken care of honestly, quickly, and with care. More

by CAMERON.ROBLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, David Dirito, Kevin Hubert, Shannon Sousa, Marina Felix

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Oct 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted to hear you feel confident in our customer service team. Thank you for your feedback! Have a great day.

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