Sean Thomas | Page 15
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
Write a Review757 Reviews of Sean Thomas
June 27, 2025
Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! throughout 2 day servicing. Just exceptional! Great service advisor! More
Other Employees Tagged: Kevin Hubert, Marina Felix
June 26, 2025
This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More
Other Employees Tagged: Kevin Hubert, Marina Felix
June 26, 2025
Your process of “keep trying different things until we fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very unsatisfied. More
Other Employees Tagged: Marina Felix
June 22, 2025
They are reliable quick and fast to take action in helping me everytime i have a problem on my car helping me everytime i have a problem on my car More
Other Employees Tagged: Kevin Hubert, Marina Felix
June 21, 2025
Easy to get appointment and get prompt service, Good service on the car most of the time service on the car most of the time More
Other Employees Tagged: Kevin Hubert, Marina Felix
June 19, 2025
My experience was very good working with the professionals at the Volkswagen dealership. The only complaint I have is the constant harassment to fill out the survey from emails to phone calls. professionals at the Volkswagen dealership. The only complaint I have is the constant harassment to fill out the survey from emails to phone calls. More
Other Employees Tagged: Kevin Hubert
June 13, 2025
Very responsive to my concerns and appeared to be thorough in their checks and findings. thorough in their checks and findings. More
Other Employees Tagged: Kevin Hubert

