Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 18

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

April 27, 2025

Dealership Rating
Employee Rating

Sean at Walnut Creek Volkswagen is outstanding! He’s professional, knowledgeable, and truly cares about providing the best service experience. He made the entire process smooth and stress-free. Hig More

by Tahsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the wonderful review and recommendation. Our team at Dirito Brothers Walnut Creek Volkswagen works hard to make every experience smooth and stress-free. We appreciate your kind words.

April 26, 2025

Dealership Rating
Employee Rating

I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. More

by aleksey.bogdanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Apr 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We're pleased to know our dealership setup meets your needs. Enjoy your next visit at Dirito Brothers Walnut Creek Volkswagen.

April 25, 2025

Dealership Rating
Employee Rating

Great service, the employees were very helpful and straight to the point and ensured that everything was done properly and on time. Most importantly they didn’t make me feel out of place at any time. More

by Edreis.noory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear you felt comfortable and received thorough service from our team. Wishing you well on your journeys ahead.

April 21, 2025

Dealership Rating
Employee Rating

Dealer is professional , does everything to make customer satisfied . Happy with purchase and after service . More

by SAFIAJAMAL.KHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila

Apr 24, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are pleased to hear you're satisfied with your purchase and our after-service at Dirito Brothers Walnut Creek Volkswagen.

April 20, 2025

Dealership Rating
Employee Rating

Mike Raft was so easy to deal with and talk to. He even responds to my text and calls after i purchased my car from him. Sean Thomas was also good when I have my car inspected. easy to talk to More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: mike raff

Apr 24, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your feedback, and take care.

April 19, 2025

Dealership Rating
Employee Rating

Excellent customer service was received on this occasion. Prompt communication and good video explaining what repairs were needed. More

by BGPEMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to know that you had a positive experience with us at Dirito Brothers Walnut Creek Volkswagen.

April 18, 2025

Dealership Rating
Employee Rating

thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek More

by melissabonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Apr 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We always strive to provide high-quality service at Dirito Brothers Walnut Creek Volkswagen.

April 18, 2025

Dealership Rating
Employee Rating

I was delighted with the service as well as the people. Thank you and see you in my next service. More

by zeromtesfai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Apr 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 13, 2025

Dealership Rating
Employee Rating

Sean does a great job, always straightforward and helpful, I appreciate the way Dirito does business and plan on being back for whatever I need in the future. More

by BLUTZ990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. We’re glad you appreciate the way Dirito Brothers Walnut Creek Volkswagen does business and look forward to assisting with any future needs.

April 13, 2025

Dealership Rating
Employee Rating

Process of getting the service appointment set up was smooth. On the day of the appointment my service advisor was courteous and clear about what will done and how much time it will take. More

by Manas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're glad you found the process smooth and that our team's communication met your expectations here at Dirito Brothers Walnut Creek Volkswagen.

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