Sean Thomas | Page 36

The staff at Dirito Brothers are always easy to speak with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an i with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an interior trim piece that was starting to peel off. Sean also let me know they were offering a free replacement for my diesel particulate filter since VW has improved the filter. The work was said to take at least 2 days and my car was ready to be picked up the following morning. My car is now running way better than how I left it with them. Thanks Sean and VW for taking care of my 2015 TDI. More

by Anne Marie Verified Customer Verified Customer

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Great service as always - thanks! Love the text feature so I can communicate quickly with the dealership Love the text feature so I can communicate quickly with the dealership More

by MEESHPOSEY Verified Customer Verified Customer

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We had a bit of an issue with a new car that we just purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolv purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolved and we were pleased with the service as well as the outcome of the service issue. More

by KENNISH123 Verified Customer Verified Customer

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Always a pleasure bringing my car for servicing and/or repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from m repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from me to carry out the work. I am kept regularly up to date via text and phone calls. Any agreement needed from me to carry out work, can all be done via text after I view details on line. Saturdays available for service appointments and/or for collection of vehicle. If you do wait whilst work is carried out, it's a 10-15 minute walk into the center of town. Hertz car-rental is nearby if needed. Very close to freeway in terms of finding the service location. More

by b3anton Verified Customer Verified Customer

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Marina was fabulous just like Sean was at my last visit. Communication was very thorough keeping me informed along the way. Communication was very thorough keeping me informed along the way. More

by JBPERCEY Verified Customer Verified Customer

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Was helped very quickly and was taken care of first thing in the morning and service was finished quickly since on a saturday. in the morning and service was finished quickly since on a saturday. More

by kenjikamiya Verified Customer Verified Customer

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Sean is awesome and super helpful. Very good at communicating with your details and letting you know the times. Very good at communicating with your details and letting you know the times. More

by ashrowland10 Verified Customer Verified Customer

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Everything was top notch. Scheduling the appointment, delivery and pick up were seamless. I appreciated the ease of the entire experience. Scheduling the appointment, delivery and pick up were seamless. I appreciated the ease of the entire experience. More

by BENDAPACE Verified Customer Verified Customer

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Excellent Service as always . Very very happy long term customer . Have owned several cars from DiritoBrothers over the last twenty plus years. Always a top notch place. Very very happy long term customer . Have owned several cars from DiritoBrothers over the last twenty plus years. Always a top notch place. More

by jonberke Verified Customer Verified Customer

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Excellent Customer Service. Clean waiting area. Service delivered on time as promised for my recent Tiguan pre paid Service visit. Nice job on my Golf Sportwagen repairing/repla Clean waiting area. Service delivered on time as promised for my recent Tiguan pre paid Service visit. Nice job on my Golf Sportwagen repairing/replacing a Turbocharger part that saved me LOTS of money! More

by boccewood Verified Customer Verified Customer

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