Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas | Page 35

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Sean Thomas

April 20, 2022

Dealership Rating
Employee Rating

The Service Department is always on time. Work is completed in a timely fashion. Sean is efficient and professional. More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Apr 22, 2022

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your business and thank you for the positive review. Looking forward to seeing you again!

April 19, 2022

Dealership Rating
Employee Rating

sean was great to work with because he's a beetle fan just like me! More

by -----
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Nice! Beetle fans are some of our favorite kinds of people. Great car. Thanks for the positive feedback regarding Sean!

April 08, 2022

Dealership Rating
Employee Rating

Quick and efficient service. Explain exactly what needed to be done. Great job .Thank you. More

by KULVINDER_PUREWAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 11, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Glad that your visit went smoothly. Thank you for the positive comments.

April 08, 2022

Dealership Rating
Employee Rating

Very good service. Always update me with what going on with my car. Thank you. More

by jonnyhoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Luong

Apr 11, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback!

Apr 12, 2022

jonnyhoang responded

Great customer service

Apr 12, 2022

jonnyhoang responded

Good job all

April 07, 2022

Dealership Rating
Employee Rating

Service consultant is excellent. Sales person never returns phone calls. Service work was done well More

by KFLEMING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind comments regarding our Service team. Very sorry to hear about the Salesperson not returning your phone calls. We'll look into it.

April 06, 2022

Dealership Rating
Employee Rating

Great and attentive service. Fast turnaround. Explained everything well. Would come back again for service. More

by RHHOUSEHOLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 07, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers and we appreciate the positive feedback.

April 01, 2022

Dealership Rating
Employee Rating

They are Really fast and efficient. Since they took 3 hours with my car they gave me a ride to the veranda and picked me up when my car was ready. More

by diana_delrey97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong

Apr 04, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your patience during that Service visit so we could make sure everything was completed properly. We appreciate your business and your kind comments.

April 01, 2022

Dealership Rating
Employee Rating

Thank you Thomas for your amazing customer service! While I waited for my car you kept me up to date about my car and got me out of there on time. Job well done! More

by jeffvivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that it went so smoothly! Thanks for the feedback.

March 30, 2022

Dealership Rating
Employee Rating

They always do a great job. I always feel like they care about what you need and help with what ever they can. More

by W.MOLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! We definitely care and certainly appreciate your business.

March 28, 2022

Dealership Rating
Employee Rating

I am very pleased with my visit to the Service Department of Dirito Brothers. The advisor was courteous and professional. I especially liked the detailed explantation of the results of the check up. Thank yo More

by MARGARET.HARPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 31, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback. Nice to hear that all went well. We appreciate your business.

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