Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 35

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
758 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

758 Reviews

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758 Reviews of Sean Thomas

July 25, 2024

Dealership Rating
Employee Rating

The service department at Dorito Brothers is excellent. They checked me in fast and efficiently. The completed the work on time with no unpleasant surprises. Irmt was very easy! More

by HOWE2COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , cole scordelis

Jul 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear you had a smooth experience with the service department at Dirito Brothers Walnut Creek Volkswagen. We aim for efficient and timely service. Thank you for your review!

July 24, 2024

Dealership Rating
Employee Rating

Very please with my first visit for service at Dirito Bros. Looking forward to maintaining a relationship with this dealer. More

by Cdinneny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you're happy with your service at Dirito Brothers Walnut Creek Volkswagen. We look forward to seeing you again. Feel free to reach out for any further assistance.

July 24, 2024

Dealership Rating
Employee Rating

The customer service rep was knowledgeable, helpful, and efficient through the process. No complaints whatsoever. More

by BENTONENGLEHART89
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback. Everyone at Dirito Brothers Walnut Creek Volkswagen is glad to have been of assistance.

July 19, 2024

Dealership Rating
Employee Rating

I dealt with Sean Thomas from the service department. He was very friendly/polite and informative/knowledgeable pertaining questions I asked about a used VW I had recently purchased and brought in for se More

by IMAHVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review of Dirito Brothers Walnut Creek Volkswagen. It’s great to hear our team provided helpful service and answered all your questions. Enjoy your VW!

July 17, 2024

Dealership Rating
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They did a great job. Recommend the team here. They were helpful both on the phone and in person. More

by deisenberg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your acknowledgment of the assistance from our team.

July 16, 2024

Dealership Rating
Employee Rating

Super helpful with getting a repair done on my car. They were able to see us within 24 hours, got a missing part the next day, and had our car fixed up and back to us asap. Great communication. More

by mikeh09
Recommend Dealer
Yes
Jul 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your repair needs and appreciating our prompt service. We’re pleased to know that the communication met your expectations.

July 16, 2024

Dealership Rating
Employee Rating

The appointment was scheduled quickly and the service was delivered in a timely manner. Always a great time with Dorito Brothers VW. More

by clydelew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with the timely service and quick scheduling at Dirito Brothers Walnut Creek Volkswagen. We are pleased to hear you consistently enjoy your visits.

July 16, 2024

Dealership Rating
Employee Rating

I was provided very good communication and fast and reliable services. Would highly recommend to others More

by zhanejones581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on our communication and services.

July 11, 2024

Dealership Rating
Employee Rating

They were very accommdating. The Lyft pickup is very important to me.I wish it wasn't always the last minute when you know you can get your car back on the same day. More

by gloriainalameda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our Lyft pickup service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the timing. Thanks for choosing us!

July 06, 2024

Dealership Rating
Employee Rating

It's always a pleasurable experience at Dirito Brothers. They are professional and courteous, thoughtful. More

by eric.throne.csr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our team's professionalism and courtesy made a good impression. We look forward to continuing to provide excellent service.

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