Sean Thomas | Page 38

Clean. Pleasant atmosphere. Well lit. Professional staff. Clean bathroom. Great waiting area. Courteous service staff. Pleasant atmosphere. Well lit. Professional staff. Clean bathroom. Great waiting area. Courteous service staff. More

by RTRINI8087 Verified Customer Verified Customer

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I really appreciate the Dirito Brothers dealership’s fast, friendly and professional service to me and my vehicle. fast, friendly and professional service to me and my vehicle. More

by jlhawkins87 Verified Customer Verified Customer

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Fats, reliable service with great communication from start to finish. Would highly recommend to anyone for their motoring needs. start to finish. Would highly recommend to anyone for their motoring needs. More

by RAY25HEAD Verified Customer Verified Customer

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Excellent service from start to finish. They provide a ride home and pick you up after your car is finished. Good communication from start to finish. Excellent ride home and pick you up after your car is finished. Good communication from start to finish. Excellent More

by CHANTELDMX Verified Customer Verified Customer

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Had an appointment for a couple recall items and leaking coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting there, so no point in making an appointment. No communication from the service department, I had to call them twice a week for updates when they passed the estimates for my car to be done with no word from them. While my car was there it was driven over 150 miles which seems like a lot for the “overnight test drive” at the end I was told about. And they didn’t bother to wash it so I got it back filthy from sitting outside. Overall, I will try to go anywhere else next time I need work on my car despite the fact this is the most convenient location for me. More

by beckyu Verified Customer Verified Customer

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I love the service I get from Dirito Bros. The engine splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone #) and got an appointment the next morning and was in and out in less than 2 hours with factory parts and service. It didn't break the bank, either. The excellent value and the stellar, friendly service are why I'll keep coming back to Dirito Bros Walnut Creek Volkswagen. More

by MikeH Verified Customer Verified Customer

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The service was very professional and the advisor communicated with me along the whole process. communicated with me along the whole process. More

by ENGFP Verified Customer Verified Customer

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Everyone was very professional and the service was completed in a very timely manner and the work that was done was explained completed in a very timely manner and the work that was done was explained More

by MELISSA.GURULE Verified Customer Verified Customer

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The service was great and fast! I came at my appointment time and they took me right away and ordered me a lyft when I requested it! time and they took me right away and ordered me a lyft when I requested it! More

by daryaaleali Verified Customer Verified Customer

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When one goes to a dealership for routine maintenance that is charged at a premium price, it is disappointing when they won’t be bothered to even wash the windows or vacuum the floors. Especially when J that is charged at a premium price, it is disappointing when they won’t be bothered to even wash the windows or vacuum the floors. Especially when JiffyLube does provide the service for their customers. Service and time to complete the job was good but was truly disappointed that something so automatic can’t be done. More

by delta_santa Verified Customer Verified Customer

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