Sean Thomas | Page 75

The service was efficient and timely. My only negative was that we had to ask for a receipt. was that we had to ask for a receipt. More

by MLHUESMAN Verified Customer Verified Customer

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This dealership is either unable or unwilling to resolve my cars problems. I have brought my car in for repairs 4 times in the past few weeks - 3 of them for the same exact problems. And still the problem my cars problems. I have brought my car in for repairs 4 times in the past few weeks - 3 of them for the same exact problems. And still the problems remain. It is as if they sat on the car for 2 to 3 days and did not even touch it. More

by DARIUSH_SHIR Verified Customer Verified Customer

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We always come to Dirito brothers, all the way from Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. More

by MYOOZIK Verified Customer Verified Customer

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They were quick and efficient with my 10000 mile service. They also offered Lyft rides to and from the delearship They also offered Lyft rides to and from the delearship More

by WC Verified Customer Verified Customer

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would like to have further information about my car for service. However, the text platform was great and informative. service. However, the text platform was great and informative. More

by daynej Verified Customer Verified Customer

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As always, the servicing on my VW Atlas went smoothly and easily from scheduling, to drop-off, to updating the progress and finally to pick-up. easily from scheduling, to drop-off, to updating the progress and finally to pick-up. More

by BJMHT Verified Customer Verified Customer

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Service was great and fixed the issue. Sean did a great job of explaining issue and resolution. job of explaining issue and resolution. More

by MCVEY.JOSEPH Verified Customer Verified Customer

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Dirito Brothers Walnut Creek Volkswagen gave me excellent service and had my car in and out in no time! service and had my car in and out in no time! More

by SANDBWHITTAKER Verified Customer Verified Customer

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It's easy to write something nice when everything about out experience went our way, but this was a great reflection on VW as well as the dealership they handled a very expensive repair under warranty whic out experience went our way, but this was a great reflection on VW as well as the dealership they handled a very expensive repair under warranty which we weren't expecting. We have had several experiences with Dirito Bros. and all were excellent but this one tops all the others. Marina was communicative and maintained contact throughout the process it was great to work with her. Thanks for all you did to take care of my son's car we are VW customers for life! More

by JVBARAKOS Verified Customer Verified Customer

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Ok, mentioned low R front tire, and warning light which u cleared. Come to find out there was a nail in the tire! Quite visible indeed, but not noticed during the service. Warning light returned next day pr cleared. Come to find out there was a nail in the tire! Quite visible indeed, but not noticed during the service. Warning light returned next day prompting me to look, and noticed the nail. Took it to a local tire shop and got it fixed. More

by CUMMEST Verified Customer Verified Customer

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