111 Reviews
Write a Review111 Reviews of Sebastian Mortenson
February 07, 2020
I recently purchased a preowned X5 from Sebastian. From my initial phone call to picking up the truck, my experience was flawless. I live in New York so I was hesitant to purchase a vehicle out of state bu my initial phone call to picking up the truck, my experience was flawless. I live in New York so I was hesitant to purchase a vehicle out of state but Sebastian made me feel comfortable with the process. He showed me everything on the truck, every imperfection so there were no surprises when I arrived. The truck was everything I had hoped for and more! This was my absolute best experience purchasing a vehicle! Anderson in finance was a pleasure to work with. He explained everything step by step. When the time comes for a new BMW I will without a doubt go to this dealership! More
Other Employees Tagged: Anderson Cherilus
January 29, 2020
Staff are always friendly and professional. They go out of their way to make you comfortable while waiting and keep you posted as to what is going on! of their way to make you comfortable while waiting and keep you posted as to what is going on! More
Other Employees Tagged: Vince Robustello
July 27, 2017
Great Service Seb is great, he is a professional, honest, and personable salesman. We had a great experience at BMW of Darien and everything was handled well. Seb is great, he is a professional, honest, and personable salesman. We had a great experience at BMW of Darien and everything was handled well. More
May 15, 2015
Pre-owned BMW 528xi Purchase Easy, fast, efficient and pleasant! Seb was outstanding. I was on my way to BMW Tenafly, NJ, but he persuaded me to visit them first and that, I w Easy, fast, efficient and pleasant! Seb was outstanding. I was on my way to BMW Tenafly, NJ, but he persuaded me to visit them first and that, I would not be disappointed. So, I turned around at Waterbury and headed to Darien. Though skeptical at first, I was not disappointed and the services provided by him were "outstanding". The process was efficient and most importantly "painless". Well done Seb! QK More
Other Employees Tagged: Anthony Martinez
January 06, 2015
Wprst Ever Leased brand new 528xi 2013 -sales experience perfect. Sebastian is great. Service is completely worst. Car has serious engine problem and stalls a Leased brand new 528xi 2013 -sales experience perfect. Sebastian is great. Service is completely worst. Car has serious engine problem and stalls all the tome witn 6800 miles. Service Manager called me back after many hours telling me I will need to wait 3 weeks for appointment with loaner. Told him unacceptable ,, he told me too bad. Now I don't know how a $60k car can have such a problem as serious as this, but where there is smoke there is fire. It prompted me to do some digging and did read some serious recalls on edmunds for BMW recent model years and engine bolts becoming loose causing serious engone issues. I suspect the dealer knows and simply because I am middle class and dont have 10 of these cars like every other stepford wife in this town and investment banker husband, he of course does bot want to assist me at all since i wont be paying him a christmas bonus annually. 3 weeks to secure a loaner? Really hiw dumb do a look? for a 60$ k car that wont start and dies for no reason kess a year old? More
March 28, 2014
Excellent dealership! I was new to car buying experience and BMW of Darien made it really easy for me. Sebastian had exceeded my expectations by providing me excellent serv I was new to car buying experience and BMW of Darien made it really easy for me. Sebastian had exceeded my expectations by providing me excellent service. After the car was bought, he followed up with me and made sure I still like the car and that no problems arose. I pretty much bought the car over the phone and upon my arrival (5hrs away), I found the car in prestige condition. Thank you Sebastian for helping me acquire the car I have been long wanting. I highly recommend this dealership. More
Other Employees Tagged: Anthony Martinez
March 25, 2013
My purchasing experience was wonderful we spoke over the phone a few times discussed what I wanted in my car and it was done very quickly, and when i went to pick it up it was ready to go parked right out f phone a few times discussed what I wanted in my car and it was done very quickly, and when i went to pick it up it was ready to go parked right out front ready to go we went over the specs of the car signed the paper work and i was able to get on the road and experience my New BMW everything was excellent highly recommend it and will to all my friends and family More
Other Employees Tagged: Anthony Martinez
July 14, 2012
These guys here are the best!! They will give you all the options you need to have a very great deal!,, I will never forget my experience with these people,, by far they are the most reliable dealers I've kn options you need to have a very great deal!,, I will never forget my experience with these people,, by far they are the most reliable dealers I've known, I really reccomend that if you want to have a BMW at a great condition and price you should try and visit this place and look for these people, not just them but all of them here are so good,, we got two cars from them in 2 days with the best deal ever..!!!! I'm hoping for one more car soon,,:-) More
Other Employees Tagged: Barbara Monick , Anthony Martinez, Sebastian, Beverly and Anthony
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