Sebastian Mortenson
Sebastian Mortenson at BMW of Darien
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Sebastian Mortenson | Page 7

Client Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of Sebastian Mortenson

October 30, 2020

Dealership Rating
Employee Rating

A convenient local dealer with a great sales department. We have leased 3 vehicles from Sebastian Mortenson over the last 6 years - great person, great service. A pleasure to work with. More

by Gmcanly
Friendliness
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

BMW of Darien is great! Their service staff is very efficient and friendly. It is a pleasure to bring my car in for service! Highly recommend them! More

by jimmymati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Ciardullo

October 23, 2020

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Employee Rating

It was perfect! Sebastion Mortenson is the very best luxury automobile sales executive I have ever dealt with. Being 89 years old I have experienced many and Sebastion of BMW is by far the very best an More

by rmclarke7731
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Very pleasant dealership all the way around. Everyone I Very pleasant dealership all the way around. Everyone I have dealt with has been very courteous and respectful and knowledgeable. I am very pleased More

by tjad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Fischetti

October 12, 2020

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Employee Rating

For 8.5 years I’ve been at BMW Darien. I had a horrendous experience with Liz Escobar. Sebastian Mortenson was there to help out when it went bad discussing the service review. More

by Jubrocki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Liz Escobar

Oct 15, 2020

BMW of Darien responded

Hello valued customer, our apologies if there was any confusion on the repair of your bumper damage. Unfortunately there was additional damage found once the bumper was removed. I am aware that our service manager kept all of the paperwork open so you could have contacted your insurance and that you had decided not to open a claim. Again we apricate your continued support and we will learn from the situation. Vincent Robustello Director of Parts and Service BMW of Darien

October 06, 2020

Dealership Rating
Employee Rating

Excellent service....Frank is the best service advisor.I Excellent service....Frank is the best service advisor. I would highly recommend this dealership. They are very professional and I have been a clien More

by dskleiner
Recommend Dealer
Yes

Other Employees Tagged: Frank Ciardullo

September 24, 2020

Dealership Rating
Employee Rating

Third car I’ve leased with Darien and Sebastian. Service was 5 star all around I would recommend to friends and colleagues It’s been the best car experience in my adult life More

by Richardseid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 16, 2020

Dealership Rating
Employee Rating

Great dealer. very professional They get the job done.My sales advisors (Sebastian Mortenson) put no pressure on me while I was making up my mind on what BMW to lease/buy. More

by stansik
Customer Service
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

I have known Sebastian Mortenson for many years. He is excellent. He knows the cars, he has a lot of patience (I am a fussy customer) and he is a gentleman. More

by George Kulaguz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 17, 2020

Dealership Rating
Employee Rating

By far the very best car buying experience of my life. From the beginning these guys knew what they were doing and were professional, prepared, personal and understanding. Sebastian had the car ready fo More

by Harrellgrisoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

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