Sebastian Pyznar
Sebastian Pyznar at INFINITI of Hoffman Estates
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Sebastian Pyznar | Page 2

Service Advisor

INFINITI of Hoffman Estates

1075 W Golf Rd
Hoffman Estates, IL 60169

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of Sebastian Pyznar

July 22, 2022

Dealership Rating
Employee Rating

Knowledgeable staff, went in for a service. It was completed carefully and in a timely manner. More

by Elaelzbietaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan Mulica, Ky Gustafsen

Sep 07, 2022

INFINITI of Hoffman Estates responded

Thank you for servicing your vehicle at INFINTI of Hoffman Estates

May 03, 2022

Dealership Rating
Employee Rating

This dealership have a wide variety of cars in great condition and the sales representative are very professional and experienced. Wonderful experience. More

by Gormax11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Serafino , Chris Kaminski, Julian Lozano

May 04, 2022

INFINITI of Hoffman Estates responded

Thank you for sharing your experience.

February 23, 2022

Dealership Rating
Employee Rating

Brought my car is for just an oil change and I received VIP service. Great experience. Great service! More

by garyrosentreter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Pagan

Feb 28, 2022

INFINITI of Hoffman Estates responded

We love our customers! Thank you for the opportunity.

January 28, 2022

Dealership Rating
Employee Rating

Perfect service every time we need it. Sebastian is professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with J More

by Renata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa

Mar 07, 2022

INFINITI of Hoffman Estates responded

Thank you!

January 18, 2022

Dealership Rating
Employee Rating

Always helpful and straightforward with lots of information about the services and their costs. The experience was as positive as could be and in a comfortable environment. More

by SWROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Taroyan

Jan 18, 2022

INFINITI of Hoffman Estates responded

Thank you

December 16, 2021

Dealership Rating
Employee Rating

After being there for two hours I was charged $300 in labor. Plastic surgeons do not make this much hourly. I will not be returning and will service my car elsewhere for cheaper. More

by vitalyb1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 07, 2022

INFINITI of Hoffman Estates responded

We do our best to communicate costs and apologize for your situation. If you would like to discuss with our new Service Director, please contact Bob at 224-653-2901.

December 07, 2021

Dealership Rating
Employee Rating

Efficient intake. A ride back to work. Replaced battery under warranty. Car washed oil changed. More

by SHERIVARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

INFINITI of Hoffman Estates responded

Sheri, thank you for the great rating. We appreciate your positive review about your recent experience with us!

December 05, 2021

Dealership Rating
Employee Rating

Service associate was rude and called me a lair. Completely unacceptable. Never going back there ever again in my life More

by hbasim22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 07, 2022

INFINITI of Hoffman Estates responded

We would like to hear more about your experience with our team member. Please contact Dick Barker at 847-885-7000. Thank you

December 03, 2021

Dealership Rating
Employee Rating

Bought a used Infiniti red sport at a dealership much farther away and decided to have it serviced at Zeigler Infinity in Schaumburg as it is 3 miles from my work. So glad I did. Service is exceptional. More

by R&BWoodruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

INFINITI of Hoffman Estates responded

Thank you for giving us the opportunity to earn your business.

December 01, 2021

Dealership Rating
Employee Rating

The service center really went down since being bought by Ziegler. When it was Motorwerks they Took the time to walk you through what was going on with your car to find ways to save you money by using their More

by KSpotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 16, 2021

INFINITI of Hoffman Estates responded

Hi Ms. Spotts, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to Performance Manager Dick Barker at (224) 653-2901 so we can work towards a resolution.

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