128 Reviews
Write a Review128 Reviews of Sergio Alvarez
February 05, 2020
Best car buying experience I’ve ever had. Sergio Alvarez made the process smooth& enjoyable. Definitely will be buying from Sergio again. Excellent customer service. made the process smooth& enjoyable. Definitely will be buying from Sergio again. Excellent customer service. More
Other Employees Tagged: Josh Federico
January 28, 2020
Great experience working with the Groove team! They were super friendly and accommodating - had to send papers to my dad who was a co-signor, and they were willing to give me a loaner car so I would have tr super friendly and accommodating - had to send papers to my dad who was a co-signor, and they were willing to give me a loaner car so I would have transportation in the meantime! More
Other Employees Tagged: Chris Giordano
January 28, 2020
I absolutely will recommend Groove Subaru, Sergio Álvarez great at customer service absolutely profesional, even better he answered all my question, love the fact he is bilingual I got there walking and get great at customer service absolutely profesional, even better he answered all my question, love the fact he is bilingual I got there walking and get out driving!!! Awesome. More
Other Employees Tagged: Chris Giordano
January 22, 2020
Sales people and staff were prompt, personable and followed through. I however felt the typical used car experience and sales approach and left felling uncertain if I got a fair deal and had to negoti followed through. I however felt the typical used car experience and sales approach and left felling uncertain if I got a fair deal and had to negotiate for everything, which for that reason I would be uncertain to recommend. Aside from that everything went well. It just would be a better feeling to buy a car you love and not leave feeling did you get a fair deal or not? More
Other Employees Tagged: Chris Giordano
January 22, 2020
Sergio was awesome, very helpful. I got there and left 3 hours later with a car. The staff there is very friendly, respectful and helpful. hours later with a car. The staff there is very friendly, respectful and helpful. More
Other Employees Tagged: Joe Rodman
January 20, 2020
Sergio Alvarez, the Sales Rep., was very knowledgeable. Sergio Alvarez provided a great deal of information about the preowned Subaru Outback that I purchased! He informed me about the CarFax Report, a 50 Sergio Alvarez provided a great deal of information about the preowned Subaru Outback that I purchased! He informed me about the CarFax Report, a 50 point inspection and the Diagnostic that Goove had run on the vehicle. I felt very comfortable about the purchase as a result; and Mr. Alvarez explained the entire process to me. More
Other Employees Tagged: Josh Federico, Scott (Sergio Alvarez's Supevisor)
December 21, 2019
Car shopping Always a great experience when I visit. Friendly employees and a nice atmosphere. Was able to get a beautiful Jeep at a wonderful price. Thank you Ser Always a great experience when I visit. Friendly employees and a nice atmosphere. Was able to get a beautiful Jeep at a wonderful price. Thank you Sergio and Alan. More
Other Employees Tagged: Alan Harrison
December 19, 2019
Great experience !Sergio is a very professional and Great experience ! Sergio is a very professional and knowledgable sales rep. He Made the entire process so easy from start yo finish. He answered Great experience ! Sergio is a very professional and knowledgable sales rep. He Made the entire process so easy from start yo finish. He answered all our questions, very easy yo talk to. I highly recommend Groove Subaru to any one who is looking for a vehicle. Nice atmosphere and very friendly staff. More
December 18, 2019
Groove is groovy :) This is the second used car I have purchased from Groove. Both times the salesmen were super helpful and easy to talk to. They made the process very u This is the second used car I have purchased from Groove. Both times the salesmen were super helpful and easy to talk to. They made the process very unstressful and I left super happy with a lovely car in fantastic condition. I definitely recommend this dealership! :) More
December 17, 2019
Great service and dealership Buying my car could not have been easier, I had a flawless experience. Sergio was a true professional and made the process very simple. Communication Buying my car could not have been easier, I had a flawless experience. Sergio was a true professional and made the process very simple. Communication was easy and prompt. He did not contact me a million times like some other dealers, which I appreciated. He also speaks Spanish, which is helpful for many buyers in the Denver area. I couldn't believe how fast it was in and out of the dealership, though I was never rushed. All the staff was courteous, respectful, and honest about tailoring to what I needed in a car and the additional package I bought. I'm very happy with my new car and the experience I had. My last car, I bought from a different Subaru dealership in the country and it was a different experience. With Groove Subaru, I got exactly what I wanted and I would highly recommend this dealership. More
Other Employees Tagged: Jeff Adsit, Chris Giordano