Sergio Ron | Page 11

After confirming the service was under warranty the service writer completed the paperwork. The estimated 4 hour service was 7 hours and then I was presented with a $940.00 bill since the service wri service writer completed the paperwork. The estimated 4 hour service was 7 hours and then I was presented with a $940.00 bill since the service writer had incorrectly written it up and I had to wait until it was corrected. Finally they couldn’t find my truck and I had to walk the back lot myself to find it! Finally leaving the dealership in the dark for an hour and a half drive home in traffic! As a side note over the 7 hour wait when I would inquire for an update David seemed to have no idea who I was ? More

by pidawg1 Verified Customer Verified Customer

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Repair worked did not fix the problem. While it appeared that the fix corrected the issue it did not and now i am in yet another GMC dealership hoping they can fix it While it appeared that the fix corrected the issue it did not and now i am in yet another GMC dealership hoping they can fix it More

by mike.kennedy3 Verified Customer Verified Customer

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Great customer service. Vehicle was fix at the time indicated. Everyone made you feel welcome. Vehicle was fix at the time indicated. Everyone made you feel welcome. More

by J_MADRILES Verified Customer Verified Customer

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Great service fast, and very professional, thank you for everything, especially to service manager and service department. everything, especially to service manager and service department. More

by eljhon_as Verified Customer Verified Customer

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Service agent, Sergio Ron is very responsive and accommodating every time I am in there. accommodating every time I am in there. More

by JIM.MRFREEMAN Verified Customer Verified Customer

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Everyone did their best to make sure I was taken care of and was comfortable. Communication was great and I appreciated the loaner car. and was comfortable. Communication was great and I appreciated the loaner car. More

by junglered76 Verified Customer Verified Customer

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After I was told my care was ready and I signed paid the bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same iss bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same issue. By the way arrived T the dealership after being called to inform me that my car was ready for pick up. More

by michael Harris Verified Customer Verified Customer

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I've always been treated like a VIP from the time I bought my Buick to the times I've brought her back for service. bought my Buick to the times I've brought her back for service. More

by LINDARC8905 Verified Customer Verified Customer

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Good service on my truck. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. More

by CP607280 Verified Customer Verified Customer

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Always great service and attention to my needs and time. good service and on time. good service and on time. More

by 573fausel Verified Customer Verified Customer

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