Service Department | Page 17

Already have several times Solid sales and superior service department. Bob and Tom are outstanding. We have purchased and leased a total of five vehicles. Once my Chevy leas Solid sales and superior service department. Bob and Tom are outstanding. We have purchased and leased a total of five vehicles. Once my Chevy lease in 2 years time is expired i will look to van bortel regarding my next lease. More

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Always aiming to please Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Havi Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Having purchased cars from Hoselton, Dorschel Auto Group, Mercedes Benz Of Rochester, and Porsche of Rochester, nobody comes close to treating us the way we are treated at Van Bortel! They have a new customer for life here!! More

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Service is everything ! Vanbortel Ford on Marsh Road is the only place I go ! I have purchased many cars from dealers in my life, this is the best ! I have purchased two cars Vanbortel Ford on Marsh Road is the only place I go ! I have purchased many cars from dealers in my life, this is the best ! I have purchased two cars from Vanbortel and contemplating my third ! Although the Ford product is good, it is all about the service. I get email alerts and discounts. The team is talented and excellent in customer Service. Bravo ! More

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Reputation is Founded! I had nothing but praise for my salesman Anthony and the Van Bortel experience. Respectful, excellent manners, informational concerning the car, effic I had nothing but praise for my salesman Anthony and the Van Bortel experience. Respectful, excellent manners, informational concerning the car, efficient, sold to my budget! Also I love having a key, not a fob to start my car. Thank you and yes, I will pass it on. More

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Best dealer in town Will never change dealers. Tommy is awesome. The friendliness and thoroughness is top notch. Will recommend this dealer to friends and family. Kee Will never change dealers. Tommy is awesome. The friendliness and thoroughness is top notch. Will recommend this dealer to friends and family. Keep up the great job. More

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Easy and fast I feel like I can trust them to tell me what is wrong with my car. I have gone to mechanic who just keep guessing until the problem is fixed. Which co I feel like I can trust them to tell me what is wrong with my car. I have gone to mechanic who just keep guessing until the problem is fixed. Which cost more money and time in the long run they get it right on the frist try. More

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Super fast and efficient As soon as I entered the service center, I was pleasantly greeted and my truck was taken by the service team. Less that 30 min later, I was out the do As soon as I entered the service center, I was pleasantly greeted and my truck was taken by the service team. Less that 30 min later, I was out the door. I can’t say enough how amazing the service team at VanBortel is! More

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Maintenance and inspection As usual, I was taken care of promptly and also given notes on what may be needed in future such as tires. VanBortal will also match pricing on tires As usual, I was taken care of promptly and also given notes on what may be needed in future such as tires. VanBortal will also match pricing on tires so I’m sure I will be working with them again in a few months... More

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Service and oil change Called Van Bortel Gord to make appointment for 30,000 service and oil change. They said no appointment necessary, just stop in and it will be a short Called Van Bortel Gord to make appointment for 30,000 service and oil change. They said no appointment necessary, just stop in and it will be a short wait. So dropped off my 2017 Ford Escape, walked over to Landmark for lunch. Walked back and suv was ready. Very happy and friendly service!! More

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Routine maintenance Technicians and staff were very thorough and courteous. I always feel I can trust the reliable service received! Never feel taken advantage of. Very h Technicians and staff were very thorough and courteous. I always feel I can trust the reliable service received! Never feel taken advantage of. Very happy! More

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