Service Department
Service Department at Van Bortel Ford

Service Department | Page 22

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.7
337 Reviews
4.7

337 Reviews

Write a Review

337 Reviews of Service Department

June 27, 2019

Dealership Rating
Employee Rating

Quick Lane Inspection Appreciate the time spent on my 2006 F250 Super Duty Pickup Truck which I purchased New at VanBortel Ford. I was happy everything passed except for More

by Paul12345
Recommend Dealer
Yes
Jun 28, 2019

Van Bortel Ford responded

Thank you for your continued business!

June 27, 2019

Dealership Rating
Employee Rating

Fantastic Dealership is very friendly and easy to work with. Very honest with everything and willing to go the extra mile for you. Highly recommended Vanbortel! More

by sadlerkr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Van Bortel Ford responded

Thank you!

June 27, 2019

Dealership Rating
Employee Rating

Fast and predictable Came in for a few things, alignment/ bulb out/ wipers, and vehicle went right in and work completed quickly on a Saturday afternoon. I expected a muc More

by Abc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2019

Dealership Rating
Employee Rating

Well Done While vehicle service isn’t the fun part of car ownership, the dealership delivered on everything they said My car was ready as promised and I was ke More

by Kim&HerEscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 23, 2019

Dealership Rating
Employee Rating

Tail light replacement Van Bortel helped us communicate with Ford regarding our taillight that was filling with water. This obviously a manufacturing defect because it has h More

by AnnBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Smith

Jun 24, 2019

Van Bortel Ford responded

Glad we could help! Thank you!!

June 23, 2019

Dealership Rating
Employee Rating

Great service, they squeezed me in, quality job They could not take me at Quick Lane so service dept got me in at the end of the day More

by Edge7616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Van Bortel Ford responded

Thank you!

June 22, 2019

Dealership Rating
Employee Rating

Amazing customer service! Dan was our salesperson for the second time. He's always straight forward and a pleasure to work with. The dealership itself is very clean. The servic More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Zemaitis, Dan Happ

Jun 24, 2019

Van Bortel Ford responded

Thank you very much Michael!

June 22, 2019

Dealership Rating
Employee Rating

Regular maintenance Oil change and maintenance contract work done on my car. Friendly staff. Quick service. Glad I took the maintenance contract at the time of purchase More

by Sandy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Van Bortel Ford responded

Thank you Sandy!

June 22, 2019

Dealership Rating

Super Nice Had a great experience at Van Bortel Ford service center. Everyone was very friendly and helpful. Everyone was smiling, even the ones who weren’t work More

by KylieFiesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Van Bortel Ford responded

Thank you!!!

June 22, 2019

Dealership Rating
Employee Rating

Always great service! I Brought my car in for an oil change and my car needed a new part and service department handled everything and my car was ready much earlier than I More

by Redcargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Happ

Jun 24, 2019

Van Bortel Ford responded

Thank you!

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