Service Department | Page 23
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
337 Reviews
Write a Review337 Reviews of Service Department
June 21, 2019
Great, honest service They are great at having your car service in a timely matter. It’s usually ready by the time they say and sometimes sooner. Keep up the great service. They are great at having your car service in a timely matter. It’s usually ready by the time they say and sometimes sooner. Keep up the great service. More
June 20, 2019
Exemplary Auto Service I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work on my car was done in a timely manner ( just over an hour). Very satisfied customer! More
June 20, 2019
Very happy Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any service. We’ve never been disappointed with their work. More
June 19, 2019
Super service! Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy w Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy weekend and I was good to go. Thank you so much for your excellence! More
June 19, 2019
Routine Maintenance I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! M I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! Managers are great to deal with, had a mechanic actually sit down with me and explained a problem and how to prevent it next time. It's a really great place to get work done on vehicles. More
June 19, 2019
Excellent service I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl to family and friends. More
Other Employees Tagged: Brad Gattelaro
June 18, 2019
Van Bortel Ford Dealership We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and co We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and corrected all of the issues immediately. We are completely satisfied and do recommend this Ford Dealership as being a highly respected customer comes first dealer. More
Other Employees Tagged: Alex Zielke
June 15, 2019
Happy Guy Happy with the level of service received Service advisor and Manager were friendly and knowledgeable. Eager to help me with my problem and I was both Happy with the level of service received Service advisor and Manager were friendly and knowledgeable. Eager to help me with my problem and I was both pleased and surprised. Will recommend Van Bortle Ford to everyone. More
June 15, 2019
Van Bortel is Great We have been long time customers of Van Bortel Ford. Any of our multiple vehicle maintenance needs have been met with timely professional service. We have been long time customers of Van Bortel Ford. Any of our multiple vehicle maintenance needs have been met with timely professional service. The staff is knowledgeable and friendly. We couldn’t be happier with our relationship with Van Bortel. More
June 15, 2019
The Quick Lane was great! Very easy and very little wait. Frank was very friendly and advised that they would take care of things right away. While waiting, I witnessed him engaging positively with other cust Frank was very friendly and advised that they would take care of things right away. While waiting, I witnessed him engaging positively with other customers. More
Other Employees Tagged: Frank Capaldo

