Service Department
Service Department at Van Bortel Ford

Service Department | Page 23

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.7
337 Reviews
4.7

337 Reviews

Write a Review

337 Reviews of Service Department

June 21, 2019

Dealership Rating
Employee Rating

Great, honest service They are great at having your car service in a timely matter. It’s usually ready by the time they say and sometimes sooner. Keep up the great service. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Van Bortel Ford responded

Thank you Rose!

June 20, 2019

Dealership Rating
Employee Rating

Exemplary Auto Service I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work More

by Blad3101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Van Bortel Ford responded

Thank you!

June 20, 2019

Dealership Rating
Employee Rating

Very happy Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any More

by FordFusionowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2019

Van Bortel Ford responded

Thank you very much!

June 19, 2019

Dealership Rating
Employee Rating

Super service! Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy w More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2019

Van Bortel Ford responded

Thank you so much Nancy!

June 19, 2019

Dealership Rating
Employee Rating

Routine Maintenance I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! M More

by Medevac1sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2019

Van Bortel Ford responded

Thank you very much!

June 19, 2019

Dealership Rating
Employee Rating

Excellent service I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl More

by Julie68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Gattelaro

Jun 20, 2019

Van Bortel Ford responded

Thank you so much!

June 18, 2019

Dealership Rating
Employee Rating

Van Bortel Ford Dealership We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and co More

by Grandma14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Zielke

Jun 20, 2019

Van Bortel Ford responded

Thank you very much!

June 15, 2019

Dealership Rating
Employee Rating

Happy Guy Happy with the level of service received Service advisor and Manager were friendly and knowledgeable. Eager to help me with my problem and I was both More

by ddferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Van Bortel Ford responded

Thank you very much!

June 15, 2019

Dealership Rating
Employee Rating

Van Bortel is Great We have been long time customers of Van Bortel Ford. Any of our multiple vehicle maintenance needs have been met with timely professional service. More

by J Cronkwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Van Bortel Ford responded

Thank you very much!

June 15, 2019

Dealership Rating
Employee Rating

The Quick Lane was great! Very easy and very little wait. Frank was very friendly and advised that they would take care of things right away. While waiting, I witnessed him engaging positively with other cust More

by Kmcawley1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Capaldo

Jun 18, 2019

Van Bortel Ford responded

Thank you!

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