Service Department | Page 24
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
342 Reviews
Write a Review342 Reviews of Service Department
June 19, 2019
Excellent service I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl to family and friends. More
Other Employees Tagged: Brad Gattelaro
June 18, 2019
Van Bortel Ford Dealership We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and co We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and corrected all of the issues immediately. We are completely satisfied and do recommend this Ford Dealership as being a highly respected customer comes first dealer. More
Other Employees Tagged: Alex Zielke
June 15, 2019
Happy Guy Happy with the level of service received Service advisor and Manager were friendly and knowledgeable. Eager to help me with my problem and I was both Happy with the level of service received Service advisor and Manager were friendly and knowledgeable. Eager to help me with my problem and I was both pleased and surprised. Will recommend Van Bortle Ford to everyone. More
June 15, 2019
Van Bortel is Great We have been long time customers of Van Bortel Ford. Any of our multiple vehicle maintenance needs have been met with timely professional service. We have been long time customers of Van Bortel Ford. Any of our multiple vehicle maintenance needs have been met with timely professional service. The staff is knowledgeable and friendly. We couldn’t be happier with our relationship with Van Bortel. More
June 15, 2019
The Quick Lane was great! Very easy and very little wait. Frank was very friendly and advised that they would take care of things right away. While waiting, I witnessed him engaging positively with other cust Frank was very friendly and advised that they would take care of things right away. While waiting, I witnessed him engaging positively with other customers. More
Other Employees Tagged: Frank Capaldo
June 15, 2019
Tires Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attentio Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attention to detail then what I saw. More
June 12, 2019
Typical GREAT service and customer focus! As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a ple As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a pleasure to do business with such a customer focused group! Keep up the good work.👍 More
Other Employees Tagged: Matt German
June 12, 2019
Great Service Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the nex Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the next time it requires service. Mr. Ruple was also a huge asset to my positive experience. More
Other Employees Tagged: Mike Lusk
June 11, 2019
Problem fixing. The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will continue with my auto business here. I also recommend Claxton Wells for sales, he is very knowledgeable and efficient. More
Other Employees Tagged: Claxton Wells , Tom Anne
June 11, 2019
The number one Ford Dealer, #1 Service. I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust th I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust their vehicle pricing, and the service. I highly recommend VanBortel Ford. More
Other Employees Tagged: Paul Bowers, Tom Anne, Quick Lane service desk staff
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