Service Department | Page 24

Tires Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attentio Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attention to detail then what I saw. More

Report | Print

Typical GREAT service and customer focus! As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a ple As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a pleasure to do business with such a customer focused group! Keep up the good work.👍 More

Report | Print

Great Service Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the nex Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the next time it requires service. Mr. Ruple was also a huge asset to my positive experience. More

Report | Print

Problem fixing. The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will continue with my auto business here. I also recommend Claxton Wells for sales, he is very knowledgeable and efficient. More

Report | Print

The number one Ford Dealer, #1 Service. I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust th I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust their vehicle pricing, and the service. I highly recommend VanBortel Ford. More

Report | Print

Fantastic service and very friendly staff Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. More

Report | Print

Well done Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and co Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and concerns - he's the perfect person to have in the job he holds. Very happy w the dealership More

Report | Print

Great customer service I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactl I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactly what was going on the entire time. Would recommend. More

Report | Print

New tires Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shu Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shuttle service because of quick scheduling; they provided me with a loaner vehicle, as they are aware I need a vehicle for work. Great service! More

Report | Print

Quick Lane Service I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly and helpful. I was charged labor of $20 which I thought was a little excessive but I was out in good time and I now have piece of mind knowing my battery won’t die any minute. More

Report | Print