Service Department | Page 25

Great customer service I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactl I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactly what was going on the entire time. Would recommend. More

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New tires Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shu Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shuttle service because of quick scheduling; they provided me with a loaner vehicle, as they are aware I need a vehicle for work. Great service! More

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Quick Lane Service I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly and helpful. I was charged labor of $20 which I thought was a little excessive but I was out in good time and I now have piece of mind knowing my battery won’t die any minute. More

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Problem solved Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. More

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Would never go again Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed More

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Great service Can't ask for more work was done on time what I wanted done professionally great people at the desk. All in all a great experience Can't ask for more work was done on time what I wanted done professionally great people at the desk. All in all a great experience More

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Early Morning Rock Stars They got me in via the Quick Lane at 6:45 A.M. and out the door by 7:45. Easy as 1-2-3! They got me in via the Quick Lane at 6:45 A.M. and out the door by 7:45. Easy as 1-2-3! More

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The best of everything! Simply speaking, we have bought 3 cars at Van Bortel Ford. Our sales person is Steve Miller, that should say it all. We are and have been 100% happy! Simply speaking, we have bought 3 cars at Van Bortel Ford. Our sales person is Steve Miller, that should say it all. We are and have been 100% happy! More

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Terrific; As it always is! Ms. VanBortel's Mato is "There is nothing we won't do for you"; They truly strive to provide just that! From the Service Underwriter (Andy), Service Ms. VanBortel's Mato is "There is nothing we won't do for you"; They truly strive to provide just that! From the Service Underwriter (Andy), Service Mgr. (Tom), Sales Rep. (Steve); All engaged to resolve this situation. Speaking with Greg (Transmission Mechnic), he provided confidence that all would be righted. They fulfilled all that was stated to resolve the issue! Finest & Superior Customer Service in the region! More

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Staff The staff is amazing. Especially Frank and Kelly over in quick lane. They always have such great attitudes and keep me coming back !! The sales staff The staff is amazing. Especially Frank and Kelly over in quick lane. They always have such great attitudes and keep me coming back !! The sales staff is amazing. Paul sold me and my grandparents a car and we couldn’t be happier with the service and cars! More

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