Service Department
Service Department at Van Bortel Ford

Service Department | Page 25

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.7
337 Reviews
4.7

337 Reviews

Write a Review

337 Reviews of Service Department

June 04, 2019

Dealership Rating
Employee Rating

Problem solved Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. More

by TranzitMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike and Andy

Jun 07, 2019

Van Bortel Ford responded

Thank you!!

June 02, 2019

Dealership Rating
Employee Rating

Would never go again Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed More

by Srik1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 31, 2019

Dealership Rating

Great service Can't ask for more work was done on time what I wanted done professionally great people at the desk. All in all a great experience More

by bills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Van Bortel Ford responded

Thank you very much!

May 30, 2019

Dealership Rating
Employee Rating

Early Morning Rock Stars They got me in via the Quick Lane at 6:45 A.M. and out the door by 7:45. Easy as 1-2-3! More

by Landlord Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Van Bortel Ford responded

Thank you Greg!

May 30, 2019

Dealership Rating
Employee Rating

The best of everything! Simply speaking, we have bought 3 cars at Van Bortel Ford. Our sales person is Steve Miller, that should say it all. We are and have been 100% happy! More

by Dondondon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller

Jun 03, 2019

Van Bortel Ford responded

Thank you so much!

May 29, 2019

Dealership Rating
Employee Rating

Terrific; As it always is! Ms. VanBortel's Mato is "There is nothing we won't do for you"; They truly strive to provide just that! From the Service Underwriter (Andy), Service More

by Mcclellan96e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller , Andy, Greg & Steve

Jun 03, 2019

Van Bortel Ford responded

Thank you so much! We are happy to be of assistance!

May 29, 2019

Dealership Rating
Employee Rating

Staff The staff is amazing. Especially Frank and Kelly over in quick lane. They always have such great attitudes and keep me coming back !! The sales staff More

by gabbyhermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Bowers

Jun 03, 2019

Van Bortel Ford responded

Thank you Gabby!

May 28, 2019

Dealership Rating
Employee Rating

Ford/Van Bortel Terrible I bought a brand Ford Fusion from Van Bortel and the Transmission went at 66K miles, Ford Nor Van Bortel stood behind there product. Tell me why the More

by Tim mulhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 28, 2019

Dealership Rating
Employee Rating

Easy buying process I stopped in knowing what I wanted and was happy that I did not feel pressured or hounded by any sales people. I worked with one person throughout the More

by Lisa Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller, Jake McClelland

May 28, 2019

Dealership Rating
Employee Rating

I drove up for an oil change and was taken immediately! The people working were very courteous and I was on the road again! They did the oil change and an inspection that I wasn’t aware needed updating! T More

by Mcmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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