Service Department | Page 27

Sales and Service are Top Notch Everyone at Van Bortel Ford has treated myself, and my husband with the upmost respect. I had scheduled my 2014 Focus for it’s 90,000, checkup, with a Everyone at Van Bortel Ford has treated myself, and my husband with the upmost respect. I had scheduled my 2014 Focus for it’s 90,000, checkup, with a few minor concerns to be checked. Because my concerns were founded - clutch - service time would be must longer. I was given a car to drive due to this. As for sales, Dan Happ. new I would be in for service and gave me a call to see if I would like to look at some newer cars, with less mileage than my 90,000. I told him I would think about it and discuss it with my husband- Dan did not pressure me, he kindly let me know that he would be there while my car was being serviced. I truly respect the way everyone at Van Bortel cares and serves! Thank you, Deb Housel More

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Truck was ready when they said it would be They even did a job that was not scheduled but completed the task quickly. I really appreciated that. And they did a great job to boot. They even did a job that was not scheduled but completed the task quickly. I really appreciated that. And they did a great job to boot. More

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Top quality at fair prices! I'm always so pleased with the excellent service at van bortal ford. You can count on being welcomed and properly cared for every time you return. The I'm always so pleased with the excellent service at van bortal ford. You can count on being welcomed and properly cared for every time you return. The service technicians are knowledgeable and do a thorough repair or service each time. More

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Oil change Perfect all the way around The amount of time is acceptable Customer service is great Reasonable price That is all I have to say today Perfect all the way around The amount of time is acceptable Customer service is great Reasonable price That is all I have to say today More

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New car purchase Everyone we met was friendly and helpful. Dan Happ, our sales rep was 100% professional, knowledgeable and very helpful. His follow up has been great Everyone we met was friendly and helpful. Dan Happ, our sales rep was 100% professional, knowledgeable and very helpful. His follow up has been great as well. We are very happy. More

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Good service and price After I moved from Dallas to Rochester, I need to have my first 10k mi maintenance for me F150, after searched on google, I found Van Bortel has a gre After I moved from Dallas to Rochester, I need to have my first 10k mi maintenance for me F150, after searched on google, I found Van Bortel has a great review rate. Then I did the service there and the price is fair enough. I think I'll go Van Bortel from now on. More

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Fusion hybrid service Very thorough and helpful great service .I would recommend to get service from this service station/dealer for the Ford fusion hybrid any time great j Very thorough and helpful great service .I would recommend to get service from this service station/dealer for the Ford fusion hybrid any time great job . More

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Great service- Great People- Great Products Highly recommend Van Bortel Ford..Sales people are friendly and helpful- service is top notch and easy to deal with- even the cashier lady was friendl Highly recommend Van Bortel Ford..Sales people are friendly and helpful- service is top notch and easy to deal with- even the cashier lady was friendly too.. More

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Great overall customer service and experience The entire experience at Van Bortle has been an amazing experience. From initial purchase to the few times I’ve been in for an oil change or inspectio The entire experience at Van Bortle has been an amazing experience. From initial purchase to the few times I’ve been in for an oil change or inspection. Courteous and friendly are the top words that come to mind. I love working with them More

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Service call, 15K I needed an oil change (the works), an inspection, and a 15K service. All was done to my satisfaction and promptly. We own a Ford Explorer and a Subar I needed an oil change (the works), an inspection, and a 15K service. All was done to my satisfaction and promptly. We own a Ford Explorer and a Subaru. We have been VanBortal customers since 1991. More

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