Service Department
Service Department at Van Bortel Ford

Service Department | Page 28

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.7
337 Reviews
4.7

337 Reviews

Write a Review

337 Reviews of Service Department

April 15, 2019

Dealership Rating
Employee Rating

Car issues with purge valve and door latch and ending up ha I gave this summary for Customer service, timely fashion and keeping me posted on what the issues were. Very professional and will return in the f More

by Rose Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Malin and Steve Smith

April 14, 2019

Dealership Rating
Employee Rating

Very professional and always get the job done right Theses guys are the best, thank you for keeping our vehicles on the road. Very professional, they always get the job done right. Thank you! More

by Epmfords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ruple

April 12, 2019

Dealership Rating
Employee Rating

Question of service work I brought my car in for a recall. They also did an oil change and said they checked fluids. I got it back and the antifreeze was low. I may think twic More

by Jlp3421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Hicks

April 10, 2019

Dealership Rating
Employee Rating

Excellent, timely service. Service people were accommodating, rescheduling my appointment, offering shuttle service and ensured I had a loaner. Craig completed the intake and in More

by SDelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2019

Dealership Rating
Employee Rating

Great service! Always customer centric!! Even when it’s busy and that is often!! Service with a smile always!! Always explains service proved in detail. Very satisfi More

by Plana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2019

Dealership Rating
Employee Rating

Always a great experience at VanBortel Ford Friendly and knowledgeable staff, always kept me informed of my vehicle. I like it that they inform me of what’s going on with my car. More

by George1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly, and Frank

March 14, 2019

Dealership Rating
Employee Rating

Excellent service Thomas Brownyard is ain excellent service advisor, he is friendly, courteous and he answered all my questions and concerns. Ryan Tellier change my oil More

by Jw43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: None

March 05, 2019

Dealership Rating
Employee Rating

Good Fastlane service I appreciate the service department, and especially Fastlane, at Van Bortel. I trust them, they are professional and very accommodating. The Fastlan More

by ABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2019

Dealership Rating
Employee Rating

Quality work i went in for an oil change. They took care of tire rotation, fluids, etc., and did a thorough inspection. They pointed out that I should replace my t More

by johnny g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2019

Dealership Rating
Employee Rating

Steve Miller is GREAT Steve Miller Is excellent and very easy to deal with. I’ve always felt he wanted me to get a good deal. Honest and trustworthy! More

by Otodoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller, Bryan Zemaitis

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