Service Department | Page 28
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
340 Reviews
Write a Review340 Reviews of Service Department
May 16, 2019
Great service- Great People- Great Products Highly recommend Van Bortel Ford..Sales people are friendly and helpful- service is top notch and easy to deal with- even the cashier lady was friendl Highly recommend Van Bortel Ford..Sales people are friendly and helpful- service is top notch and easy to deal with- even the cashier lady was friendly too.. More
Other Employees Tagged: Dan Happ , Steve Malin and Tom Anne and Denise in quick lane
May 10, 2019
Great overall customer service and experience The entire experience at Van Bortle has been an amazing experience. From initial purchase to the few times I’ve been in for an oil change or inspectio The entire experience at Van Bortle has been an amazing experience. From initial purchase to the few times I’ve been in for an oil change or inspection. Courteous and friendly are the top words that come to mind. I love working with them More
April 20, 2019
Service call, 15K I needed an oil change (the works), an inspection, and a 15K service. All was done to my satisfaction and promptly. We own a Ford Explorer and a Subar I needed an oil change (the works), an inspection, and a 15K service. All was done to my satisfaction and promptly. We own a Ford Explorer and a Subaru. We have been VanBortal customers since 1991. More
April 15, 2019
Car issues with purge valve and door latch and ending up ha I gave this summary for Customer service, timely fashion and keeping me posted on what the issues were. Very professional and will return in the f I gave this summary for Customer service, timely fashion and keeping me posted on what the issues were. Very professional and will return in the future Thank you !! Van bortle👍😊 More
Other Employees Tagged: Steve Malin and Steve Smith
April 14, 2019
Very professional and always get the job done right Theses guys are the best, thank you for keeping our vehicles on the road. Very professional, they always get the job done right. Thank you! Theses guys are the best, thank you for keeping our vehicles on the road. Very professional, they always get the job done right. Thank you! More
Other Employees Tagged: Steve Ruple
April 12, 2019
Question of service work I brought my car in for a recall. They also did an oil change and said they checked fluids. I got it back and the antifreeze was low. I may think twic I brought my car in for a recall. They also did an oil change and said they checked fluids. I got it back and the antifreeze was low. I may think twice before bringing it back there. More
Other Employees Tagged: Doug Hicks
April 10, 2019
Excellent, timely service. Service people were accommodating, rescheduling my appointment, offering shuttle service and ensured I had a loaner. Craig completed the intake and in Service people were accommodating, rescheduling my appointment, offering shuttle service and ensured I had a loaner. Craig completed the intake and informed me of what the work for the wheel barrings would entail and Kristan worked on acquiring a loaner vehicle . More
April 02, 2019
Great service! Always customer centric!! Even when it’s busy and that is often!! Service with a smile always!! Always explains service proved in detail. Very satisfi Always customer centric!! Even when it’s busy and that is often!! Service with a smile always!! Always explains service proved in detail. Very satisfied. More
March 22, 2019
Always a great experience at VanBortel Ford Friendly and knowledgeable staff, always kept me informed of my vehicle. I like it that they inform me of what’s going on with my car. Friendly and knowledgeable staff, always kept me informed of my vehicle. I like it that they inform me of what’s going on with my car. More
Other Employees Tagged: Kelly, and Frank
March 14, 2019
Excellent service Thomas Brownyard is ain excellent service advisor, he is friendly, courteous and he answered all my questions and concerns. Ryan Tellier change my oil Thomas Brownyard is ain excellent service advisor, he is friendly, courteous and he answered all my questions and concerns. Ryan Tellier change my oil & filter and serviced my 2018 Ford Focus SE, he did a great job. More
Other Employees Tagged: None
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