Service Department
Service Department at Van Bortel Ford

Service Department | Page 3

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.6
320 Reviews
4.6

320 Reviews

Write a Review

320 Reviews of Service Department

August 07, 2022

Dealership Rating
Employee Rating

I can't speak highly enough of my Claxton and my experience with Van Bortel Ford. I've purchased and leased several vehicles and have always received a fair deal. I wouldn't think of getting a For More

by nuclear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Claxton Wells , Tom Anne

October 14, 2021

Dealership Rating
Employee Rating

Every interaction we have had is a positive experience! Very responsive and friendly! Service with a smile! More

by Kwroblewski17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Zemaitis , Paul Bowers

Nov 19, 2021

Van Bortel Ford responded

Thank you so much!

Nov 19, 2021

Van Bortel Ford responded

Excellent, thank you so much!

October 14, 2021

Dealership Rating
Employee Rating

The car service is normally good here, but this time the steering wheel was left greasy and dirty. More

by rcndrappa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 14, 2021

Dealership Rating
Employee Rating

Service reps are knowledgeable and courteous and explain what’s necessary and not pushy on recommended services. More

by alapolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2021

Van Bortel Ford responded

Excellent, thank you so much!

October 10, 2021

Dealership Rating
Employee Rating

Stopped for tire air. Currently drive Chevy bought at Van Bortel but didn't know if I could stop at Van Bortel Ford. The Ford service people were extremely nice and made me feel welcomed. This reinforces the More

by Manoclass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

Basic service was done as promised while I waited so I’m a happy camper. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 30, 2021

Dealership Rating
Employee Rating

Excellent service. I was in and out in 40 minutes. I recommend vanbortal Ford. I come here all the time because of their workmanship. I would come back again. The people here are very friendly and h More

by S.lobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 29, 2021

Dealership Rating
Employee Rating

They know me and got me in and out ver fast. They know my car and gave me a heads up for the future appointments More

by Chucksterhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim

August 07, 2021

Dealership Rating
Employee Rating

I’ve been a Van Bortel Subaru customer for several years and glad to be part of the Van Bortel Ford family. They have a great staff and provide excellent customer service! More

by michael.jopson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 05, 2021

Dealership Rating
Employee Rating

Wonderful and thorough service and attention to customers and their needs. More

by jacmitch50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2021

Van Bortel Ford responded

Thank you so much!

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