Service Department | Page 30
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
320 Reviews
Write a Review320 Reviews of Service Department
October 19, 2018
Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More
Other Employees Tagged: Steve Miller, Jake McClelland
October 09, 2018
Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service similar to the same in hospitals. This could be posted on a screen in the customer waiting lounge so the customer could see how the vehicle is progressing. This would also elinate several visits to the service desk to ask the same questions. More
Other Employees Tagged: Scott in service and Kelly in the quick service
October 08, 2018
Very Professional Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. B Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. Being in equipment sales, I can fully appreciate dealing with a professional who pays attention to detail. Steve makes the buying process very enjoyable and painless. He is good people. I also want to point out that the service department is top notch as well. Everyone there cares about the customer and really care about the service they provide. I highly recommend that anyone looking to purchase a vehicle include a visit to see Steve. I am confident that you will be happy you did. More
Other Employees Tagged: Steve Miller
October 05, 2018
Very knowledgeable and helpful! My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th whe My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th wheel making sure that the truck has the capability to tow my size 5th wheel. He was really helpful when we ordered my wives car making sure that it had everything she wanted. When we decided to lease a vehicle he explained the lease program to us making sure that we fully understood the lease program. He's our go to salesman for ALL our vehicle needs. Always able to take a call before, during and after we purchased our vehicles. More
Other Employees Tagged: Steve Miller
October 04, 2018
Great. Excellent. Thorough My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridicu My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridiculous. Finally gave up and took my truck 90 miles back to van bortel (where I bought it) and they took care of it. The rep and actual mechanic were fantastic and knew what they were doing. Especially the technician/mechanic Jeremy. Like a ford surgeon. Very impressed More
Other Employees Tagged: Jeremy, Doug
October 01, 2018
Great place! I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to se I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to sell you services that are unnecessary ! I will keep going back More
September 28, 2018
This dealership exceeds all expectations! Excellent Service! Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sa Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sales support, I would rate this dealership a 10! We have purchased over 15 vehicles over the last 10 years and have always been extremely happy with the team at Van Bortel! Thank you! More
Other Employees Tagged: Steve Miller , Tom Anne
September 28, 2018
Good mostly great sometimes All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc More
September 27, 2018
Quality Service and Respect My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to walk around look at cars while I wait. Driver service available and if needed they will loan me a car. A quality Ford dealership. More
Other Employees Tagged: Tom Ann
September 27, 2018
Love my new truck I loved this dealship with their no hassle pricing. I went in told them what I wanted and had a truck picked out within the hour. The price is flat ou I loved this dealship with their no hassle pricing. I went in told them what I wanted and had a truck picked out within the hour. The price is flat out none of the running to my boss back and forth nonsense for hours and magically the price drops hundreds of dollars after you waste half your day there. I also took advantage of their loaner program which gets you into an essentially new truck for a discounted price! More
Other Employees Tagged: Bryan Zemaitis, Dan Happ