Service Department | Page 31

Recall repair Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time lin Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time line for completion of work. More

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Warranty repair Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Bortel vs Webster for service and to buy my Fords More

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The VanBortel the Best of the Best Ford Dealerships Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Ford vehicles from VanBortel, and the sale, the service is totally awesome. They make you feel good when you enter the building, you never have to worry if you are being taken for a ride, and Kitty and her staff will bend over backwards to serve you. I will bee going to Vanbortel in the near future to purchase my fourth Ford from them More

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Excellent treatment Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s relief knowing how dependable they are if I have an auto need More

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Professional service Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely man Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely manner. Vehicle is clean, not messy or ‘greasy’ after work is completed. More

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Quick Lane takes care of problem. Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I kno Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I know when they service my vehicles I am confident that any and all issues have been addressed and taken care of. I Have 2 other Ford dealerships closer to where I reside but drive the extra distance for peace of mind and always met with polite & friendly employees. More

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Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More

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Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service similar to the same in hospitals. This could be posted on a screen in the customer waiting lounge so the customer could see how the vehicle is progressing. This would also elinate several visits to the service desk to ask the same questions. More

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Very Professional Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. B Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. Being in equipment sales, I can fully appreciate dealing with a professional who pays attention to detail. Steve makes the buying process very enjoyable and painless. He is good people. I also want to point out that the service department is top notch as well. Everyone there cares about the customer and really care about the service they provide. I highly recommend that anyone looking to purchase a vehicle include a visit to see Steve. I am confident that you will be happy you did. More

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Very knowledgeable and helpful! My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th whe My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th wheel making sure that the truck has the capability to tow my size 5th wheel. He was really helpful when we ordered my wives car making sure that it had everything she wanted. When we decided to lease a vehicle he explained the lease program to us making sure that we fully understood the lease program. He's our go to salesman for ALL our vehicle needs. Always able to take a call before, during and after we purchased our vehicles. More

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