Service Department | Page 32
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
342 Reviews
Write a Review342 Reviews of Service Department
October 25, 2018
Professional service Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely man Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely manner. Vehicle is clean, not messy or ‘greasy’ after work is completed. More
October 22, 2018
Quick Lane takes care of problem. Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I kno Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I know when they service my vehicles I am confident that any and all issues have been addressed and taken care of. I Have 2 other Ford dealerships closer to where I reside but drive the extra distance for peace of mind and always met with polite & friendly employees. More
October 19, 2018
Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More
Other Employees Tagged: Steve Miller, Jake McClelland
October 09, 2018
Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service similar to the same in hospitals. This could be posted on a screen in the customer waiting lounge so the customer could see how the vehicle is progressing. This would also elinate several visits to the service desk to ask the same questions. More
Other Employees Tagged: Scott in service and Kelly in the quick service
October 08, 2018
Very Professional Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. B Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. Being in equipment sales, I can fully appreciate dealing with a professional who pays attention to detail. Steve makes the buying process very enjoyable and painless. He is good people. I also want to point out that the service department is top notch as well. Everyone there cares about the customer and really care about the service they provide. I highly recommend that anyone looking to purchase a vehicle include a visit to see Steve. I am confident that you will be happy you did. More
Other Employees Tagged: Steve Miller
October 05, 2018
Very knowledgeable and helpful! My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th whe My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th wheel making sure that the truck has the capability to tow my size 5th wheel. He was really helpful when we ordered my wives car making sure that it had everything she wanted. When we decided to lease a vehicle he explained the lease program to us making sure that we fully understood the lease program. He's our go to salesman for ALL our vehicle needs. Always able to take a call before, during and after we purchased our vehicles. More
Other Employees Tagged: Steve Miller
October 04, 2018
Great. Excellent. Thorough My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridicu My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridiculous. Finally gave up and took my truck 90 miles back to van bortel (where I bought it) and they took care of it. The rep and actual mechanic were fantastic and knew what they were doing. Especially the technician/mechanic Jeremy. Like a ford surgeon. Very impressed More
Other Employees Tagged: Jeremy, Doug
October 01, 2018
Great place! I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to se I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to sell you services that are unnecessary ! I will keep going back More
September 28, 2018
This dealership exceeds all expectations! Excellent Service! Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sa Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sales support, I would rate this dealership a 10! We have purchased over 15 vehicles over the last 10 years and have always been extremely happy with the team at Van Bortel! Thank you! More
Other Employees Tagged: Steve Miller , Tom Anne
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