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Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
328 Reviews
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
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328 Reviews of Service Department
February 28, 2025
After I waited 2 hours & they told me my car was ready to go we realized that they didn't fix the problem with my tailgate door. I had to wait another hour and then was told that I had to leave my car and co go we realized that they didn't fix the problem with my tailgate door. I had to wait another hour and then was told that I had to leave my car and come back the next day to get it! They gave me a loaner car & I was told that I had to pay for gas after I wasted 3 hours & had to waste another 2 hours the next day to get my car. The next day I had to call twice to find out the status of my car. They could not fix the problem but I needed my car back so I drove out to get it. I was told that they were waiting for the Toyota engineers to get back to them on how to correct the problem. I'm waiting to hear from them... More
by ANNOD1529
Verified Customer
February 13, 2025
My experience here is great. Tasha is always pleasure to work with. She always takes care of all of my requests with enthusiasm and kindness. Tasha is always pleasure to work with. She always takes care of all of my requests with enthusiasm and kindness. More
by NATDAMY
Other Employees Tagged: Tasha
January 21, 2025
This place gives the customer it utmost attention and very courteous and friendly atmosphere,very satisfied experience purchasing my new car with them very courteous and friendly atmosphere,very satisfied experience purchasing my new car with them More
by LOVAJULE2
Other Employees Tagged: Sandra Dellolio, Greg Connelly
January 19, 2025
This dealership is clean and the people are friendly. Michael in the service dept made me feel very comfortable. I’m always happy to bring my car here when I need to. Michael in the service dept made me feel very comfortable. I’m always happy to bring my car here when I need to. More
by crummy4evr
Other Employees Tagged: Mike Keehner
January 15, 2025
I have been working with Tasha since they were in Amityville and have been loyal to them and her ever since. Additional service was recommended, which no one likes to hear, but necessary to keep my C Amityville and have been loyal to them and her ever since. Additional service was recommended, which no one likes to hear, but necessary to keep my C-HR in peak condition. She's great, explains why things need to be done, and keeps you updated throughout the process. I was approached by sales as my service was finishing up, and I let them know exactly what I was willing to do to get in a new vehicle. I'm still waiting to hear back from them. If they can meet my needs I'd absolutely upgrade my vehicle. More
by REDGAT4
January 12, 2025
I always deal with Tasha drew, she is very courteous and professional. She keeps me updated on my vehicles progress throughout the service. professional. She keeps me updated on my vehicles progress throughout the service. More
by KJK1298
Other Employees Tagged: Tasha drew. Please see comments above.
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