Very Disappointing Experience – Poor Service and
Communication
I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly,
Communication
I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly, things quickly went downhill from there. After the installation, I was told they couldn’t balance the tires because their lift was broken. I was assured they’d follow up the next week once it was fixed, so I made an appointment.
When I returned for the follow-up, I was told the lift was still broken. No apologies, just an attempt to reschedule. I agreed to come back a third time, this time also for a service recall, hoping everything would finally be sorted out.
After hours of waiting for the recall to be completed, I was informed yet again that the lift was still broken. This was beyond frustrating. I attempted to contact the manager and left them a voicemail, but my call was never returned.
At this point, I decided I was done. I took my car elsewhere to get the tires balanced, and I’ll never do business with this dealership again. Terrible communication, no accountability, and just an all-around waste of time. Avoid this place if you value your time and expect basic customer service.
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by jason.beitzel
Service Price Transparency
Great experience, the staff was very knowledgeable,
helpful and friendly. Would absolutely recommend to all our family and friends.
helpful and friendly. Would absolutely recommend to all our family and friends.
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by Ktodriff
Service Price Transparency
A smooth, easy process that put me in my brand new car.
Highly recommended to all!
Highly recommended to all!
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by noaharmstrong7
Apr 08, 2024 -
Bulldog Kia responded
Hey Noah!
Thank you for choosing Bulldog Kia for your recent car purchase! We're thrilled to hear that your experience with us was smooth and easy, resulting in you driving away in your brand new car. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership.
If you ever need anything in the future or have any questions about your new car, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
The Bulldog Kia Team
This is my 6 car I have bought from Bulldog Kia.
I deal with James M everytime. I'm glad yall have kept my business! Thank you so much!!
I deal with James M everytime. I'm glad yall have kept my business! Thank you so much!!
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by Terilla
Mar 25, 2024 -
Bulldog Kia responded
Hey Terilla!
Thank you immensely for your continued trust and loyalty to Bulldog Kia, and for choosing us for your 6th car purchase! We're thrilled to have had the opportunity to serve you once again, and we greatly appreciate your kind words about James M. It's customers like you who make our work so rewarding, and we're grateful for your ongoing support. If you ever need anything or have any questions, please don't hesitate to reach out. Here's to many more miles of happy driving with your new car!
Warm regards,
The Bulldog Kia Team
Thanks so much.
James you did an amazing job. Love my Telluride this makes my 3rd one
James you did an amazing job. Love my Telluride this makes my 3rd one
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by littlelily869
Mar 14, 2024 -
Bulldog Kia responded
Thank you for your kind words and for choosing Bulldog Kia for your automotive needs! We're thrilled to hear that James provided you with an amazing experience and helped you find your perfect Telluride. Congratulations on your third one!
If you ever need anything else or have any questions, feel free to reach out. We're here to assist you.
Best regards,
The Bulldog Kia Team
Cesar is an awesome salesman.
He’s very knowledgeable, has great customer service skills, and he was determined to get the job done. I was very impressed.
He’s very knowledgeable, has great customer service skills, and he was determined to get the job done. I was very impressed.
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by Jackieb515
Mar 05, 2024 -
Bulldog Kia responded
Hi Jackie!
Thank you for your wonderful feedback! We're thrilled to hear that Cesar provided you with an awesome car-buying experience. His dedication to ensuring your satisfaction and his wealth of knowledge truly shine through in his exceptional customer service. We're delighted to have had the opportunity to assist you, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out!
Thank you again,
Bulldog Kia Team
Such an answer to prayer.
Never once did we hesitate to purchase from Bulldog Kia. James first assisted us by phone, and basically sold the car before we ever even met him. Ja
Never once did we hesitate to purchase from Bulldog Kia. James first assisted us by phone, and basically sold the car before we ever even met him. James, Seth and Bethany were such a pleasure to do business with. Made us feel right at home. We are very happy with our Telluride and so very grateful for our wonderful experience, start to finish! Many thanks to each one of you!
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by tonyamann10
Feb 16, 2024 -
Bulldog Kia responded
Wow Tonya!
Your words truly warm our hearts! It's incredibly rewarding to hear that your experience with Bulldog Kia was an answer to your prayers. Thank you for entrusting us with your vehicle purchase journey.
We're thrilled that James, Seth, and Bethany provided such exceptional service, both over the phone and in person. Making you feel at home and valued is always our priority, and we're delighted that they succeeded in doing so.
Congratulations on your new Telluride! We're overjoyed to hear that you're happy with your purchase and that your experience with us was wonderful from start to finish. Your satisfaction means the world to us, and we're grateful for the opportunity to serve you.
If you ever need anything in the future or simply want to say hello, please don't hesitate to reach out. We're here for you every step of the way.
Warm regards,
Bulldog Kia Team
Bulldog Kia has always been first class in customer
satisfaction. We’ve bought 3 cars from them with zero complaints.
satisfaction. We’ve bought 3 cars from them with zero complaints.
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by Mark
Dec 14, 2023 -
Bulldog Kia responded
Hey there Mark!
Your ongoing support and loyalty mean the world to us – thank you for choosing Bulldog Kia not once, but three times! 🌟 We're thrilled to learn that our commitment to customer satisfaction has made each car-buying experience a first-class one for you.
It's fantastic to hear that you've had zero complaints with us. Your satisfaction is our top priority, and knowing we've met or exceeded your expectations three times over is incredibly rewarding.
If there are specific aspects you've enjoyed or if you have any additional insights you'd like to share, we're all ears. Your feedback helps us continually improve and ensures that every visit is as exceptional as the last.
Thank you again for being a valued part of the Bulldog Kia family. We can't wait for the opportunity to assist you with any future automotive needs.
Happy holidays,
Bulldog Kia Team
Wonderful service.
Quick and easy process. Would recommend to anyone!!! From start to finish couldn’t be any better!!!
Quick and easy process. Would recommend to anyone!!! From start to finish couldn’t be any better!!!
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by Cloverleaflady
Other Employees Tagged:
Rayle Luna
Nov 29, 2023 -
Bulldog Kia responded
Thank you for your glowing review! We're thrilled to hear that you experienced wonderful service and found the process quick and easy.
Your recommendation means the world to us! If there's ever anything more you'd like to share or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your satisfaction and make every step of the process seamless.
Cheers to more wonderful experiences with Bulldog Kia!
Happy holidays,
Bulldog Kia Team
My overall experience was amazing.
Seth Greenwall is the man. He convinced me to drive 2 states over to buy from him. Truly amazing experience
Seth Greenwall is the man. He convinced me to drive 2 states over to buy from him. Truly amazing experience
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by goflyty
Nov 16, 2023 -
Bulldog Kia responded
Hi goflyty!
Your review made our day! 🌟 Seth Greenwall is indeed the man! Convincing you to drive two states over is just epic. We're thrilled to have been a part of your amazing experience.
Feel free to share more or drop us a line if you ever need anything. Your satisfaction is what keeps us going.
Safe travels, and can't wait to see you again!
Best,
Bulldog Kia Team