Shad Buchanan
Shad Buchanan at Gatorland Toyota
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Shad Buchanan | Page 2

Service Advisor

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

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4.9
360 Reviews

I started at Gatorland Toyota in 2010. My favorite part about my job is helping my customers with their vehicle needs. In my free time, I enjoy going to and watching car shows, NASCAR, NHRA, and F1! I look forward to many more years of helping my customers!

4.9

360 Reviews

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360 Reviews of Shad Buchanan

January 08, 2024

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Shad has helped me in servicing my Toyota vehicles for the past 25 years. He is always top notch and goes above and beyond for his customers to make sure our experience is as easy and painless as possible More

by t_lolli
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2024

Gatorland Toyota responded

Thank you for taking the time to share your wonderful experience with Shad over the past 25 years! We're thrilled he consistently provides top-notch service and goes above and beyond to ensure your experience is easy and enjoyable. Shad's commitment to customer satisfaction is commendable, and we're grateful for his dedication to our customers like you. Your trust and loyalty mean a lot to us, and we look forward to continuing to serve you for many more years to come. Thank you for choosing us!

December 25, 2023

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The customer service is excellent with service advisor Shad Buchanan. My vehicle was done in a reasonable amount of time. More

by mskaybee28
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Recommend Dealer
Yes
Dec 26, 2023

Gatorland Toyota responded

Thank you for your positive feedback! We're pleased you had an excellent experience with our service advisor, Shad. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again. Thanks for choosing us!

December 16, 2023

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Toyota has great service & the employees are always polite. Always giving you feedback about different programs or services. More

by SUNSHINE_RAYNN
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Recommend Dealer
Yes
Dec 18, 2023

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you've had great service experiences with Toyota and that our employees are always polite. We appreciate your comments, value your business, and look forward to serving you again. Thanks for choosing Gatorland Toyota!

December 11, 2023

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Another awesome experience with friendly fast service. Always a nice easy experience. Wish life would be this easy More

by GBRAZIEL
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Recommend Dealer
Yes
Dec 11, 2023

Gatorland Toyota responded

Thank you for your fantastic review! We're delighted you had another awesome experience with our friendly and fast service. Creating a nice and easy experience for our customers is our goal, and it's great to know that we're meeting that expectation for you. We appreciate your kind words and your continued trust in our services. We look forward to serving you again and making your visits as smooth as possible. Thanks for choosing us!

December 03, 2023

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Excellent service, easy check in, covered drop off and pickup area, friendly and knowledgeable staff, great waiting area with free coffee, reasonable prices More

by CECICHRA
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Recommend Dealer
Yes
Dec 04, 2023

Gatorland Toyota responded

Thank you for choosing us! We're delighted you had an excellent experience with easy check-in, covered drop-off/pickup, friendly staff, and a great waiting area with free coffee. Your satisfaction means a lot to us. We look forward to serving you again.

November 26, 2023

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The dealer ship Jo’s honest and gives great service and answers all questions. Service More

by SZOFNAS
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Recommend Dealer
Yes
Nov 27, 2023

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted you found our dealership honest and received excellent service with all your questions answered. We appreciate your recognition.

November 16, 2023

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Service with a detailed explanation of each recommendation with estimated time required and costs included. More

by wbjoiner
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Recommend Dealer
Yes
Nov 21, 2023

Gatorland Toyota responded

Thank you for taking the time to provide your feedback! Transparency and clear communication are essential in ensuring customer satisfaction. We look forward to serving you again.

November 10, 2023

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SHAD always does a terrific job with my 2015 RAV 4 car. I would never go to anybody else, and I am so appreciative of him!! 🤗😇 More

by stephlynn1004
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Recommend Dealer
Yes
Nov 13, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Shad and our service team. We're thrilled Shad consistently does a terrific job with your RAV4, and we appreciate your loyalty. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service.

November 09, 2023

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Excellent customer service and car service. Service manager Shad Buchanan is always helpful and a pleasure to work with. More

by METGSVL
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Recommend Dealer
Yes
Nov 10, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience! We're delighted you've had excellent customer service and car service with us. Shad is a valuable team member; we're thrilled to know he has been helpful and a pleasure to work with. We appreciate your feedback and look forward to providing you with continued exceptional service. Please feel free to reach out if we can assist you with anything else.

November 02, 2023

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Excellent customer service! I needed a screw or bolt added to the left side panel and Shad was able to have that completed while my car was there for service. More

by gatorjanetone
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Recommend Dealer
Yes
Nov 02, 2023

Gatorland Toyota responded

Thank you for your kind words! We're glad to hear about your excellent customer service experience with Shad. Going the extra mile to address your needs is important to us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing us!

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