Shadi Darwich | Page 11

The manager was great in the service department but everyone else in that department as well as the sales department (with the exception of Zara & our other sales rep) that I came in contact with the d everyone else in that department as well as the sales department (with the exception of Zara & our other sales rep) that I came in contact with the day I dropped my car off was terrible.. I think the majority of the employees at West Covina Benz aren’t that fond of people of color. This dealership has been my worst experience since day one of my purchase and I wouldn’t recommend anyone to ever purchase from here because every customer service experience I’ve ever had here has been terrible More

by kristalgrundy Verified Customer Verified Customer

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Good customer service Shadi was very good explaining everything about the car and got the paperwork ready in a good and quick without any delay. everything about the car and got the paperwork ready in a good and quick without any delay. More

by Mano S Verified Customer Verified Customer

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covered repair under 10+ year warrenty, Much appreciated.. Completed service in less time then estimated. Went out of their way to get me home outside of their normal service area. Thank appreciated.. Completed service in less time then estimated. Went out of their way to get me home outside of their normal service area. Thank you! More

by MASTERCAPTAINRON Verified Customer Verified Customer

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