Shai Nadav
Shai Nadav at Paul Conte Cadillac

Shai Nadav | Page 3

Service Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.6
302 Reviews

Dealership Experience

23 yrs, 9 mos

Languages Spoken

Hebrew Hebrew

4.6

302 Reviews

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302 Reviews of Shai Nadav

December 02, 2025

Dealership Rating
Employee Rating

I have been a customer for over 16 years and never been disappointed. Terrific customer service and the best product More

by TONYDEE8203
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, John Cusumano, Nayeli Escamilla , Omar Azizi, Danny Giannini in Service, Ryan Gimenez

November 08, 2025

Dealership Rating
Employee Rating

Thorough, professional and proficient as always. More times than not they're able to compensate for issues/problems caused by the manufacturer (GM) and find creative ways to resolve. More

by bsbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

October 31, 2025

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Employee Rating

I have been purchasing new cars for 50 years. Conte Cadillac has the best service department I have been to. More

by gsilvis1013
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden , Ryan Gimenez

October 14, 2025

Dealership Rating
Employee Rating

great service and great communication from Ryan Gimenez, he went over everything and explain everything in detail. overall great job. thank you to Ryan and his Crew. More

by dlruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden , Danny Giannini in Service, Ryan Gimenez

October 03, 2025

Dealership Rating
Employee Rating

Danny handled everything in a very efficent manner. I was in and out in a short period of time. More

by rosemwalker620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

September 26, 2025

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Employee Rating

Never disappointed whenever I go to Conte Cadillac for service. Ryan always gets me in and out quickly. More

by gsilvis1013
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

September 11, 2025

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Employee Rating

Everything was wonderful from start to finish! Customer service at its best, great experience as always! More

by MBUTTON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat McCabe, Christine Rudden, John Cusumano , Omar Azizi

August 23, 2025

Dealership Rating
Employee Rating

I recently (7/15/25) had an appointment with the service department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has bee More

by LCLRRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano

August 11, 2025

Dealership Rating
Employee Rating

My car was in the shop 3 MONTHS WAITING FOR A PART ! This was unacceptable . The loaner car would not let me use my ez pass charging me inflated rates for tolls . Lastly my loaner car was repossessed More

by mhoschander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue with manufacturer related part delays. I assure you that the delays are beyond our control. To help protect our customers from toll penalties and fees, our loaner vehicle license plates are registered with the toll agency. To avoid being charged twice, we recommend not displaying your own toll pass that is associated with your vehicles license plate. I'm sorry for any inconvenience or higher toll rate this may have caused you. . Due to insurance regulations, loaner vehicles are not permitted to contracted for more than 30 days without renewing. I am sorry for any inconvenience this may have caused. I hope that accommodation of delivering your vehicle to you after it was completed minimized the disruption for you. If you would like to speak about these issues again please contact me. Shai Nadav Service Director 516.868.0530

August 06, 2025

Dealership Rating
Employee Rating

I don’t have to write 15 words, I was Pleased with the Service, from the Start…..2019 . Keep up the great Service. More

by PAROLE772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, Frank Gioia, Timothy Hardway, John Cusumano, Nayeli Escamilla , Danny Giannini in Service, Ryan Gimenez

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