Shana Veinfurt (Mercer) | Page 2

I have excellent credit and could have paid cash if needed. After I offered asking price and moving forward with a deal, the GM cancelled it because I live out of state and they didn't know how to han needed. After I offered asking price and moving forward with a deal, the GM cancelled it because I live out of state and they didn't know how to handle the sales tax, per the sales person. I contacted the state and found it was very easy, one form, and supplied that info to the sales person. She changed up and said that the GM wanted to sell only to locals. Tried to explain that I couldn't find a vehicle in my state, it was between model years so I couldn't order one and was desperate. Nothing. I asked if she, Shana, had explained my situation to the GM or if I could please talk to him to plead my case. She went silent. So I called customer service and asked to speak to the GM and asked what his name was, I was told no to both. Please note that the whole of my conversations were completely respectful on my end. I tried to talk to the most experienced sales person, don't recall his name, and no reply. Okay, fine, don't sell me a truck for cash or with excellent credit, that is between the GM and the owners who I would think would like to move vehicles and not play games. BUT don't disrespect me by going silent. That is flat rude. The number of emails and contacts was less than 10 so it wasn't a case of me overwhelming them and my attitude and demeanor were fully filled with respect. There are a lot of Chevy dealers in this area. I would strongly recommend anyone reading this look elsewhere and don't do business with any George Weber companies. More

Helpful 0

Report | Print

I just purchased a new 2023 Chevy Suburban Trail Boss from Weber Chevrolet in Columbia, Illinois. I have to say my buying experience was very pleasant from start to finish. Their pricing was very competi from Weber Chevrolet in Columbia, Illinois. I have to say my buying experience was very pleasant from start to finish. Their pricing was very competitive, enough so that I made the trip from Chicago to Columbia for the purchase. Shana Vienfurt, my sales person, was very knowledgeable and answered every question I asked. Her expertise helped me throughout the buying process and each step of the way she was honest, forthright and provided me with all the information I needed to make my decision. I am happy to recommend Weber Chevrolet and Shana Vienfurt to anyone shopping for their next vehicle. More

Helpful 0

Report | Print

Shana Veinfurt was awesome. Kept me updated on the delivery of the vehicle to the dealership. Reached out to me numerous times keeping me posted or to answer any questions I had Kept me updated on the delivery of the vehicle to the dealership. Reached out to me numerous times keeping me posted or to answer any questions I had. Went above and beyond as a sales representative to get me the perfect deal on the perfect car I've wanted for so long. Would highly recommend her and George weber dealership!! Thank you again so much!! 110% satisfied!!!!! More

Helpful 0

Report | Print

Shana was a pleasure to work with. I called from the Chicagoland area, told her what I was looking for and she delivered that and more. Shana and Weber Chevrolet Columbia will be on my I called from the Chicagoland area, told her what I was looking for and she delivered that and more. Shana and Weber Chevrolet Columbia will be on my list next time we are looking for a vehicle. More

Helpful 0

Report | Print

Shana is the best - she knows what she’s doing and is so helpful and knowledgeable!! She goes above and beyond!! This is our 2nd vehicle that we have bought from Shana - you cannot go wrong dealing with her helpful and knowledgeable!! She goes above and beyond!! This is our 2nd vehicle that we have bought from Shana - you cannot go wrong dealing with her!!!! More

Helpful 0

Report | Print

Friendly and professional staff. Everyone was a pleasure to work with at George Weber Chevy. Everyone was a pleasure to work with at George Weber Chevy. More

Helpful 0

Report | Print

Our first time but not going to be our last! Shana made the experience enjoyable and fun! Shana made the experience enjoyable and fun! More

Helpful 0

Report | Print

She was so easy to work with. The whole dealership was beyond helpful. I really appreciated it all. The whole dealership was beyond helpful. I really appreciated it all. More

Helpful 0

Report | Print

Start to finish Shana was understanding and made the whole process fun and a honest pleasure whole process fun and a honest pleasure More

Helpful 0

Report | Print

Wonderful human being. She was kind very knowledgeable and made this a great experience! Thank You. She was kind very knowledgeable and made this a great experience! Thank You. More

Helpful 0

Report | Print